Job summary As a result of continued growth,Medvivoare seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset.Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users.
The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.If successful, please note that your rota will primarily be made up of overnight shifts that run from 23:00-08:00.
Main duties of the job As an Urgent Care Assistant, you will be required to undertake a dual role ofdriving and receptionwork to support the efficient operation of Integrated Urgent Care services across the South West locality.Your key duties will include:Driving Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
Accurate recording of all medications and consumables used while on shift.Base To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
Supporting Clinicians while you are on shift.
Communicating with patients both in person and via the telephone (comfort & welfare checks).
Ensure the Treatment Centre is kept clean and tidy.Medication and Stock Management: Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
Replenishing car stock at the end of your shift.
Understand stock rotation and expiry dates on weekly delivery of medications and consumables*Full Training will be provided* About us Medvivo Group has been providing a range of health and urgent care services since 2004.
Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and Out of Hours care, in Bath and North East Somerset, Swindon and Wiltshire.Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture.
This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Job description Job responsibilities As a result of continued growth,Medvivoare seeking to recruit an Urgent Care Assistant to undertake driving and receptionist duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset.Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users.
The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.If successful, please note that your rota will primarily be made up of overnight shifts that run from 23:00-08:00.The Role:As an Urgent Care Assistant, you will be required to undertake a dual role ofdriving and receptionwork to support the efficient operation of Integrated Urgent Care services across the South West locality.Your key duties will include:Driving Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
Accurate recording of all medications and consumables used while on shift.Base To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
Supporting Clinicians while you are on shift.
Communicating with patients both in person and via the telephone (comfort & welfare checks).
Ensure the Treatment Centre is kept clean and tidy.Medication and Stock Management: Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
Replenishing car stock at the end of your shift.
Understand stock rotation and expiry dates on weekly delivery of medications and consumables*Full Training will be provided*About YouAs someone who iswell organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.You will be required to: Confidently interact with patients, relatives and carers.
Demonstrate compassion and respect.
Possess excellent attention to detail.
Have strong administration skills.
Be personable, engaging and reassuring.
Work confidently under pressure and act professionally in emergency or sometimes stressful situations.Please note a full UK Driving License is essential for this role and you should possess a good level of driving experience.What we offer: A base rate of £ + evening and weekend enhancements of up to £ (dependent on shift times) Discretionary staff bonus scheme.
Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
Company Pension Scheme.
Simply Health cash plan membership.
Life Assurance.
Free staff parking.About usMedvivo Group has been providing a range of health and urgent care services since 2004.
Commissioned by the NHS, Medvivos core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and Out of Hours care, in Bath and North East Somerset, Swindon and Wiltshire.Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture.
This is testified by two consecutive outstanding ratings by the Care Quality Commission.Apply:If you would like to make a difference and think this is the role for you, we would love to hear from you.Closing date -Monday 25th November (5pm)Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance