Senior Retail Advisor (Permanent)

In this position, you will play a key role in the sale of our full range of timber supplies products therefore previous sales experience in a similar role within a timber or builder's merchant environment is essential.
Dealing with customers both face to face and over the telephone
Taking a proactive approach to building product sales, using every opportunity to make or increase a sale.
Use a customer relationship management system (CRM) holding a portfolio of 50 + customers.
Upsell and gap analysis on existing customers.
Sound building supplies knowledge is required.
Previous sales experience in a timber or builder's merchant environment is a necessity.
A good telephone manner, excellent communication, and interpersonal skills.
Computer literate.
A competitive pay package.
Generous discretionary bonus scheme.
Substantial staff discounts.
Training and development opportunities.
Holiday scheme which rewards length of service.
Perkbox discounts
Contributory pension scheme
Performance related bonus
Financial Planning Support
Cycle to work scheme.
Free parking
Substantial Employee Discount
Employee Assistance Programme
Mental Health Support