Company Description
Hotel that makes every moment matter
The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel.
After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool.
With 4-star service and first-rate amenities, we have all your needs covered at Novotel.
Job Description
This position is responsible for the Sales & Marketing Department activities including its planning and execution in line with the annual hotel strategy and business plan with the main target to achieve/exceed the target.
You will:
Handle incoming event leads professionally through allchannels.Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.Coordinate and host familiarisation and site inspections.Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.Update and maintain accurate account profiles in the database systems.Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.Monitor competitors' rate strategy, account penetration and marketing activities to maintain a competitive edgeFully responsible of accounts under his/her management; including business production, updating profile and contracting or renewing contractsUpdate management on VIP arrivals, meet and greet accordinglyUp-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenueConduct negotiations to achieve the best profit and rates for the HotelAttend hotel clients and local community business events to network and maintain high visibility Qualifications
Minimum of 2 years of experience in a similar capacity with proven track recordsExcellent reading, writing and oral proficiency in English languageProficient in Microsoft Office application, especially MS Outlook, Excel, Word & PowerPointStrong leadership, interpersonal and training skillsGood communication and customer contact skillsService oriented with an eye for detailsAbility to work well in stressful & high-pressure situationsA team player & builderA motivator & self-starterWell-presented and professionally groomed at all times
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