Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.
As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Multi-Trade Supervisor Banbury based covering Cherwell £36,686 - £38,616 per year 40 hours per week – Monday to Friday – 8:00am to 4:30pm We are seeking a proactive and organised Supervisor to join our dynamic response repairs team in the Midlands region, covering Cherwell.
The successful candidate will play a key role in supporting the Service Delivery Manager in the day-to-day running of our responsive team, helping to manage engineers, plumbers, carpenters, and electricians, ensuring targets are met and work is delivered to the highest standard.
You will help oversee the smooth running of operations, providing guidance and support to the team while ensuring adherence to health and safety protocols.
The role of Multi-Trade Supervisor will include: Assisting the Service Delivery Manager with daily tasks and operational planning Ensuring all team members meet their targets and deadlines Providing on-the-ground support to tradespeople, troubleshooting and offering guidance as needed Maintaining a safe working environment by ensuring all health and safety regulations are followed Assisting in scheduling, resource allocation, and overall service delivery management Acting as a point of contact between the team and the Service Delivery Manager Conducting regular checks to ensure the quality and compliance of all work performed Assist with administrative tasks, such as reporting, record-keeping, and communication Skills and experiences: To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (plumbing ,carpentry, electrical) NVQ Level 3 in Plumbing if plumbing is core or currently undertaking the qualification.
If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application Significant social housing experience Good communication, interpersonal and customer care skills Analysing and diagnosing problems and implementing effective solutions Basic skills in use of Microsoft office, Excel, Outlook and Word This role will involve driving on company business.
In order to drive a company vehicle, drivers must hold a full valid UK driving licence As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications.
Copies and CSCS cards will not be accepted.
About us Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.
As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package.
The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £36,686 per annum (rising to £38,616 per annum after 12 months, subject to satisfactory performance) View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 24 November 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values.
Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy.
We know having a range of ideas and opinions makes a difference.
We encourage and welcome applications from people from diverse backgrounds to support this mission.
We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.