Client Service Administrator

Client Service Administration - Employee Benefits £22,000 - £25,000 Hybrid Bath or Cheltenham Responsibilities - Point of contact for all incoming calls and emails from our clients, product providers and Corporate Financial Planners - Complete data requests in a compliant manner - Make sure CRM records are up to date and managed - Ensure all data is captured and entered accurately onto the CRM system - Regularly check data, fill gaps and amends errors where necessary - Adhoc duties - Undertake any relevant ad hoc activities in support of EB Team - Ensure that all tasks are completed within agreed service standards and every effort is made to exceed these wherever possible.
Requirements - Good working knowledge of Microsoft Office including Word, Excel, Outlook and PowerPoint - Previous experience working in an administration role - Experience of delivering accurate, relevant and timely information - Strong interpersonal and communication skills - Excellent customer services skills and commitment to providing quality service