Student Services Manager Reference number: JR243308Location: BathWorking pattern: Full Time, 37.5 hours per weekContract Type: PermanentNumber of roles: 1Salary: £28,000 - £30,000 per annum We are looking for a Student Services Manager to join our team.
Based on the frontline reception area of our school, you'll manage and oversee all day-to-day school administration, ensuring that students and visitors receive highest quality of customer care and acting as a key link between all departments of the school.This is an excellent opportunity for an outstanding Customer Service Professional, who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here.
If the link does not work for you, please copy and paste the following URL into your web browser: https:///3cjfzxd3.What you'll bring to the role Experience in administration work (preferably in an ELT environment)Experience in dealing with and solving complaintsExperience in selling products and servicesExperience in working in a customer-facing environmentWhat we do Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills.
With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world.
Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals.
We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.
What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 28 days annual leave* Big discounts on Kaplan courses for you and your family24/7 confidential helpline providing counselling and other support services Company pension contributions Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels Medicash Health Cash Plan *