Business Support Officer

Details of the offer

At Bath & North East Somerset Council we have one overriding purpose to improve people's lives.
About the Role Are you looking for an exciting opportunity to showcase and develop your customer service and administration skills.
We are looking for Business Support Officers to work in our busy Parking Services team, supporting the administration of Penalty Charge Notices, Parking Permits and Blue Badge applications.
Parking Services is an area of expertise that aims to ensure the delivery of a high quality and effective service, with a commitment to change and improvement driven by the councils ambitious Transport and Environmental policies and aims.
For example, we are one of only 12 councils in the country currently due to introduce new Moving Traffic restrictions to help make roads safer, reduce congestion and improve air quality.
We will empower and support you through our comprehensive induction and training programme to develop your parking knowledge and other essential skills, such as; customer service and communication, the assessment of case work, decision making and the ability to problem solve and multi task.
You will be part of a supportive and multi skilled team providing you with the opportunity to work alongside colleagues as well as being able to work independently.
About You This is an important role within the team, so you will need to show us that you have the necessary skills, attitude and confidence outlined in the Role Profile to help bring greater resilience to Parking Services and contribute to our performance.
If you are interested in this post and require more details or just to chat through the role and what's involved, please contact Deborah Veale, Business Support Team Leader, ****** or call 01225 477133.
Interview date: 27/11/2024 About Bath & North East Somerset Council.
Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents.
Our values shape how we work to deliver public services, and how we communicate with the residents we serve.
We care about the best outcomes for local people, through our public services.
Why Bath & North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.
Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits At Bath & North East Somerset Council we have one overriding purpose to improve peoples live.
Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW We are unable to sponsor candidates for this role under the Home Office Tier 2 points-based system (skilled worker route), therefore you must be able to obtain and provide your own right to work in the UK'.
Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.
Should you be shortlisted you will be asked to bring your right to work documents with you to your interview so they can be copied and verified at that stage.


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