Veterinary Receptionist/Administrator - East of England Veterinary Specialists Practice Site:East of England Veterinary SpecialistsEast of England Veterinary SpecialistsAre you passionate about making pets a priority?
Here at CVS, so are we!We have an exciting opportunity for 2 additional receptionists / administrators to join our busy small animal orthopaedic specialist referral centre based just outside Cambridge.Location: East of England Veterinary SpecialistsHours: The roles (1 x 20 hours and 1 x 19.5 hours) will cover the hours of 8.00am – 6.00pm on a rota basis.Flexibility to cover holidays and sickness will be required.About CVS:CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.Take a look at our short film to recognise the remarkable work thatour Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: About the role: Duties are varied but include: Meeting and greeting clientsAnswering callsMonitoring the clinic emailArranging appointments with clientsTaking referrals from vetsCompleting insurance claim formsTaking payments What we're looking for in our Veterinary Receptionist: Previous experience working in a veterinary practice is desirable but not essential as full training will be providedResilient with the ability to cope with potentially distressing and emotional situationsAn excellent communicator with strong empathyExcellent customer service skills and experience in dealing with members of the publicA positive attitude and excellent teamwork skillsProficiency in Microsoft Office and other database management and operating systems What we can offer you:We know that benefits are key and that your personal benefits priorities will differ from others, so