Verkoop Ondersteuning

German Speaking - International Sales Support Salary £26k to £30k / 40 hours per week Office based Frankley B45 Postcode At Base Materials, we are experts in high-performance syntactic materials, serving a wide range of industries, including automotive, aerospace, marine, motorsport (including 9 out of the 10 F1 Teams) and more.
Our success stems from delivering tailored, high-quality solutions to meet complex and demanding requirements.
Fluent in the German language, along with a solid background in Sales support, will be essential for success in this role.
Annual Profit share bonus.
Enhanced contributory pension scheme.
33 days annual leave.
Competitive salary.
Employee Assistance Programme.
Utilise the CRM system for tracking client interactions and managing relationships.
Understanding of local shipping, customs and legislation requirements and ensure all documentation are correct and meets legal obligations.
Raising various sales-related documents, including export and the UK and shipping documentation, certificates of conformity, dangerous goods certificates, job sheets for despatch, credit notes etc.
Provide excellent after sales support.
Following up website and email customer enquiries.
The Successful Applicant Essential German speaking (both reading and writing) Two years or more in an administrative role.
Sales support experience.
Working directly with customers on the phone.
Sage 50/200 and Salesforce CRM.
Articulate, numerate and literate fully fluent in English.