Job summary An exciting opportunity has arisen for a highly motivated Medical Secretary/Admissions Clerk within the Urology department based at Colchester Hospital.This post is a full time post.This is a key role for the division.
We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective secretarial and administrative support to the clinicians, patients & other team members.You will have attention to detail, have excellent communication skills and the ability to prioritise and plan.
You must be able to work using your own initiative and be flexible to work where the need is greatest.
Main duties of the job In this role you will provide efficient and pro-active secretarial and admin support to the large team of busy consultants and other team members.You will be the first contact for patients and queries on behalf of the Consultants and Department.
You will work as part of a team, supportingother team members and covering when required.Skills required for the post include: good typing and audio skills, the ability to prioritise tasks, effective time management skills, good IT andsecretarial skills, good communication, interpersonal and organisation skills, and a good team member.
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex.
Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.We are one of the largest NHS organisations in England, employing more than 12,000 staff.We pride ourselves on supporting our staff.
We offer a wide range of training and development opportunities, as well as flexible working options.Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.
Our Staff Health and Wellbeing programme offer a variety of services.Our philosophy is that Time Matters to everyone.
Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic.
This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.Find out about living and working here - Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification Qualifications Desirable Knowledge of Medical Terminology and Medical Secretarial practices.
Audiotyping qualification Word processing to RSA II or equivalent ECDL (or willingness to undertake ECDL).
Experience Essential Proven previous experience as an administrator Understand requirements of strict confidentiality Proven IT skills - Microsoft packages including Word/Excel/Outlook Excellent administrative skills Knowledge Essential Knowledge of Hospital CareFlow system.
Bighand experience Understand requirements for strict confidentiality Skills Essential Maintain responsibility for own workplace Health and Safety and identify areas of concern.
Desirable Must maintain equilibrium in times of stress when dealing with anxious persons either by telephone, letter or in person Ability to prioritise workload and work on own initiative.
Ability to work as part of a team.