JOB TITLE: External Services (Trolley Collectors)LOCATION: Gyle Shopping CentreREPORTING TO: Operations ManagerPAY RATE: £ per hourSHIFT PATTERN: 5 out of 7, 40 hours per weekRequirementsGyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh City Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers.As part of the ABM Team, you will also benefit from a full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted Evouchers for most retailers, including gyms, holidays and car rentals to name a few.
It also offers an Employee Assistance Programme which bosts 24/7 365 independent support for all colleagues.
This position is for a Trolley Collector working 40 hours per week, on a 5 over 7 shift pattern.
We offer 28 days annual leave including Public Holidays.Online e-learning is readily available, supporting our comprehensive Learning and development programmes offered to all ABM colleagues.
With a full training and Induction programme for all colleagues and a one-team approach, this is a fantastic opportunity to join our team.Main Duties & Responsibilities: Maintain the high standards at Gyle Shopping Centre, be proactive, and deal with issues as you see or are made aware of them.
This includes the car park, service areas, and walkways.
Assist Customers & Retailers when required.
Assist in emergencies.
To retrieve trolleys from the car park and transfer them to trolley bays.
Ensure that the Trolley Bays are kept clean and free from rubbish.
Attend to any external duties and other reasonable associated tasks within the car park area and any other areas as directed by the ABM-nominated supervisors and managers.
To be flexible and responsive to changing daily priorities fulfilling requirements.
To be knowledgeable of all Trolley collection-related tasks, so that at the commencement of the shift, current scheduled activity is supported, without the need for specific direction.
To be sufficiently cognisant of the building layout to be able to service required areas.
Prioritise jobs according to urgency allowing duties to be completed with any time allocations to the necessary quality, planning around periodic tasks.
Escalate any issues to the ABM-nominated supervisors and managers.
Ensures that the work area is clean, well maintained and all equipment is secure.
Communicate regularly with ABM-nominated supervisors and managers to obtain feedback on quality, service and care.
Undertake training as necessary in line with the development of the post.
To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Person Specification: Availability as and when required including evenings and weekends depending on shift patterns.
Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures.
Attends and participates in meetings as required.
Operates and manages workload effectively without supervision.
Ensure all health and safety procedures are applied in compliance with legislation and company policy and procedure.
Maintain critical standards for professionalism, service, speed and quality assurance.
Adhere to new policies and procedures to ensure that a respectful workplace exists.
Essential Sound communication skills.
Clean Driving Licence.
Demonstrate initiative in the absence of supervision, accepting responsibility.
Knowledge of safety regulations, building codes and other compliance policies.
Executing duties in a manner which minimises the incidents and accidents within your Department.
The staff member must be available throughout the designated shift.
BenefitsWe're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers pageABOUT USABM is one of the world's largest providers of integrated facility services.
A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most.
ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.
ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more.
In the UK we're proud to service icon sites across the country with more than 10,000 team members.
For more information, visit ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
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