Technical Support Engineer

Technical Support Engineer – HVAC Products Job Title: Technical Support Engineer – HVAC Products Job reference Number: 909059-9461-24166 Industry Sector: Technical Support, Sales Support, Technical Advisor, Technical Guru, Engineer, Mechanical Engineer, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC Location: Commutable to Reading (hybrid working) Remuneration: £35,000 - £45,000 + discretionary bonus Benefits: Pension, phone, laptop & 25 days annual leave The role of the Technical Support Engineer – HVAC Products will involve: Pre-Sales Engineer position providing technical support to sales team, contractors and M&E consultants for all queries relating to HVAC products such as: AHUs, fan coils, chillers and heat pumps Offering support to the sales team in order to generate accurate quotations and specifications Responding to pre-installation questions from the client Liaising with factories, technical, contracts and sales team's on a regular basis Sizing of residential heat pumps whether whole house or room by room Attending regular product training to stay up to date with the company's product range The ideal applicant will be a Technical Support Engineer – HVAC Products experience with: Must have technical knowledge of HVAC products Knowledge of AHUs, fan coils, chillers and heat pumps would be highly advantageous Ideally will have a qualification in refridgeration / air conditioning Excellent communication skills both written and verbal IT literate (Microsoft Office & CRM systems)