System Administrator

Roles & Responsibilities Provide local and remote support to approximately 170 users, Help Desk/1st line support, troubleshooting of faults.
Update and close help desk tickets in a timely manner.
Installation of hardware (Desktops, telephones and other peripherals as required), cabling and software.
Creation and maintenance of system images.
Provide server support where necessary.
Maintain supplied for printers, re-stock and handle maintenance requests.
Support video conferencing systems MDM solutions the roll-out of new applications and systems Monitor and test back-ups.
Liaise with external support providers.
Create, maintain and update documentation as required.
Dealing with joiners, transfers and leavers.
Experience & Qualifications Relevant IT experience is essential.
Solid understanding and practical knowledge of networking including TCP/IP, VLAN's VPN's etc.
Knowledge and experience of Windows server 2012 and beyond, Windows 10, Microsoft Office/Microsoft 365, Azure, SQL Server, Activa Directory, DNS, DHCP, PowerShell.
Ideally (but not essential) have an understanding and awareness of security and firewalls Salesforce/Pardot FCA principles and rules concerning IT.
Please note  that due to the high volume of applicants responding to our adverts we are regrettably not able to feedback on all applications; only successful candidates will be contacted.