Support Secretary - Oncology and Haematology East Suffolk and North Essex NHS Foundation Trust An exciting opportunity has arisen for a Support Secretary, Band 3 to work within the Oncology and Haematology department at Ipswich Hospital. This post is part time, 28 hours per week to be worked: ideally over 4 days, which will include a Friday however other days and hours are flexible and can be discussed at interview (subject to change upon needs of the service).
You will be working as part of a friendly and supportive team and in a fast-paced and busy office environment.
You will provide efficient and pro-active secretarial/admin support to the consultants and other team members.
Administrative/Office experience is essential for this post and previous experience within an NHS Trust would be advantageous. Essential skills required for the post include excellent typing and audio skills, the ability to prioritise tasks, effective time management, good IT and secretarial skills.
You will need to be an excellent communicator with good interpersonal and organisation skills. It is essential to be a good team member with the ability to work in a high pressured and sensitive environment.
Main duties of the job Manage generic team mailboxes. Process incoming referrals and booking appointments in line with agreed processes. Manage administrative processes associated with outpatient clinics/referrals/inpatient referrals as required. Type general correspondence/dictated correspondence, clinic letters, discharge summaries in line with guidelines. Assist in developing and maintaining efficient electronic and manual filing systems, including the sorting and collation of all incoming patient results into the relevant patients' hospital notes. Maintain electronically stored patient information on spreadsheets or database, for audit and patient management purposes. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification Education and Qualifications Good command of English language. Audiotyping qualification or equivalent experience. Word processing to RSA II or equivalent. Excellent communication skills, and ability to communicate clearly, precisely and emphatically when providing and receiving sensitive information. Maintain responsibility for own workplace Health and Safety and identify areas of concern/solution. Knowledge of Medical Terminology and Medical Secretarial practices. Skills and Abilities Ability to multitask whilst working in a pressurised environment. Proven previous experience as secretary or administrator and/or working in an office environment. Experience and Knowledge Understand requirements for strict confidentiality. Must maintain equilibrium in times of stress when dealing with anxious persons either by telephone, letter or in person. Knowledge of Hospital systems: Lorenzo, Evolve, Bighand, Cris. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name East Suffolk and North Essex NHS Foundation Trust
£24,071 to £25,674 a year per annum pro rata.
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