Solutions Engineer - Networking

Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry's 'Confident Guide' sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and employees can rely on. There has never been a more exciting time to take a step into the world of digital transformation, and we're looking for individuals to confidently guide our clients on their journey.
The Solution Engineer - Networking works closely with the Natilik Sales community to workshop and design technical solutions. The primary value of this role is to understand a client's existing technology landscape, to understand their challenges and desired outcomes, and to build a technology solution which meets the identified business objectives. This will require engaging and building good relationships with clients and prospects to generate positive interest in the solutions we are working with and the business benefits that can be gained from the investment in these technologies, as well as a deep understanding of our solution portfolio and value proposition.
Main activities, tasks & dutiesProvide quick and accurate support for transactional opportunities, working closely with Sales and Sales Operations teams to provide estimates supporting quotation for clients in a time effective manner.Provide Sales Operations support for any technical queries or escalations and any necessary supplier management.Collaborate directly with clients and clearly capture their requirements to enable you to architect and design the appropriate limited scope technology solutions to meet their business challenges.Clearly articulate solutions and business value through client meetings and produce detailed, clear and concise client facing documentation.Build and maintain great relationships with clients, prospects and internal stakeholders, acting as a trusted technical solutions advisor / advocate for clients.Competently use vendor pricing & design tools, working alongside internal stakeholders on commercial elements of proposed solutions.Conduct workshops and technology showcases of limited scope, demonstrating business value of proposed solutions.Assist Solution Architects with preparation and delivery of moderate/advanced scope workshops and showcases.Execute wireless predictive surveys to support estimation and quoting of wireless opportunities.How you will make an impactStay up to date with emerging technologies and trends.Understand your markets and aligned top spending accounts and where possible develop peer relationships within them.Be aware of key deals each month/quarter and ensure proactive engagement working with Sales and Partners.Ensure pipeline is accurate in SalesForce and that you are aligned properly to key opportunities.Ensure the deal registration process is being followed with relevant vendors when working on deals.Stay up to date with partner enablement and training programs relevant to Natilik proposition.Provide guidance and support to the sales and services communities on our proposition.What you need to succeedNatilik's primary focus is to serve its clients and our structure exists to serve the clients better and develop our people quickly. The qualities, capability and attitude of our people directly dictate the client experience. The foundation of our value is our people and their core qualities and behaviours are vital. At Natilik we only employ the best talent in the industry and expect you to continually apply the following qualities and behaviours:
Complexity and Problem Solving:You will work on varied opportunities of moderate scope where analysis of the client desired outcomes and demonstration of judgment to determine appropriate actions is essential.You will be required to apply conceptual thinking to understand key business and technology problems, identify appropriate solutions, and consider possible implications.You can handle resistance and explore barriers to Design/deal closure.You will be accountable for results, which may impact the entire Design function and relationship.Knowledge and Application:You will apply and develop your knowledge and professional expertise to understand, apply and contribute to Design best practice that best suits the needs of our clients and their technology challenges.You will utilise design methodology and techniques to tactically win client sales, articulate product benefits, and lead Design negotiations.You will work with clients to define and build confident technology roadmap plans and technology showcases, and are able to course correct at the right time adapting to varying client requirements.You will demonstrate a profit focus with an understanding of financial metrics and deal structures, while appreciating long-term contracts and recurring revenue.Collaboration and Interaction:You will convey advanced information and persuade diverse technical and business-focussed stakeholders/audiences, showing an awareness of long-term client strategic priorities and immediate tactical requirements.You will create formal networks involving coordination among groups of varying stakeholders across Natilik, Client/Prospect and our Partner communities.You are able to realistically forecast pipelines based on validated client priorities, adjust to client changes, and identify new opportunities within existing clients.You will understand client requirements, success factors, and decision-making processes and are able to adapt conversations and meeting structures to align with client styles.What you need to be a good fitNon-Technical Skills & Abilities:Ability to build and maintain relationships across client teams and key stakeholders.Excellent communication skills required in order to listen, understand and clearly capture client requirements whilst demystifying technology and explaining in simpler terms.Strong team player who enjoys working alongside others, contributing and adding informed opinion and insights to discussions.Ability to perform client workshops and run technology showcases.Engage and provide knowledge transfer to individuals in Natilik rapid fulfilment.Clearly articulate solutions and business value through documented high-level designs and diagrams.Other valued skills and abilities are: Attention to detail, Numerate, Analysis and Diagnosis, Report creation, Negotiation skills.Technical Skills & Abilities:Technical background, with previous customer-facing experience.2 years' experience designing Networking solutions.A good understanding of Networking solutions.Good knowledge of Networking partners.Entry-level Networking accreditation (e.g. Degree-level Networking, CCST Networking, CompTIA Network+).Proven track record of designing low complexity solutions.BenefitsNatilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer:
25 days annual leave (+ bank holidays) rising with tenure.Quarterly Awards and Bonuses.Flexible Working Policy.Competitive pension scheme.Access to Financial Wellness support.Industry-leading home working and mobility technology.Private Medical Insurance.Company shares (available after One year tenure).Medicash (Cashback Scheme).Retail discounts via Medicash.Access to EAP scheme for you and your household.Vehicle lease salary sacrifice scheme (available after One year tenure).Cycle to Work Scheme.Annual paid volunteering day.Enhanced parental leave.Access to funding for additional qualifications and courses.Access to paid study leave.Why Natilik?With Centres of Excellence in London, New York, and Sydney, we are a truly global partner delivering solutions to clients across 62 countries.
In the UK, we have recently been named as the first Partner to be awarded Quad Mastership, which recognizes our expertise across Networking, Security, Data Centre, Hybrid Cloud, and Collaboration. We've also been listed as the Number 1 Great Place to Work in the medium-sized Tech category. Internationally, we are continuing to grow in size and stature and we are confident of replicating the success that we've had in the UK.
At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture, and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity.
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