While you'll have heard our name, there's a lot you probably don't know about NEXT.
Like how we create most of our systems ourselves – whether it's a website, mobile app or application.
What's more, we're growing.
Fast.
And it's the kind of growth and investment that is exciting for everyone in our business.About the TeamComputer Services are the backbone of support for ALL colleagues across NEXT underpinning both the business and NEXT Technology.
They consist of the 1st line central support team's, Data Access, Service Management, alongside looking after our Centrally managed environments - the lot!
They also look after some of the lesser known areas of NEXT Technology such as essential communications, managed print and reprographics.About the roleReporting to the ServiceNow Team Leader, and working alongside the Technical Specialist, this role is responsible for delivery and rollout of new functionality across the Core ServiceNOW platform.
This is a hybrid role, with an average of 2-3 days in the office per week (relocation support can be provided, subject to terms and conditions).Responsibilities:Scope, implement and test projects, including the necessary communication and creation of documentation.Develop and deploy changes to the platform, including liaising with third-party vendors to deploy solutions.Perform regression testing and applying fixes to the system for upgrades/patches.Provide technical advice to junior members of the ServiceNow Development team.Perform technical reviews for junior team members.Drive adoption of best practices and test management, utilising Automated Test Framework (ATF).Design and implement automation using integrations and other platform products.Criteria:Demonstrable experience in developing the ServiceNow platform.Hands-on implementation experience in at least one of the following areas: ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent and NLU.Experience with developing/customising Workspaces.Good knowledge of platform best practices, table structures, security rules (ACLs), and client and server-side scripting (including script includes).Knowledge of JavaScript, ServiceNow Glide classes, AJAX, and XML.Experience in Service Portal development (HTML, CSS, AngularJS, Bootstrap).System integration experience using inbound and outbound web services (REST, SOAP).Effective communicator at all levels of the business.Proven capabilities in managing enterprise level platformsAbility to work to tight deadlines and under pressureKnowledge of Agile and Scrum methodologies is advantageous.ServiceNow - Certified System Administrator (Desirable).About UsYou know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland.
We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader.
At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world!
So we've gone global!About some of our Benefits25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)Company performance based bonusSharesave schemeOn-site Nursery available; OFSTED outstanding in all areas10% off most partner brands & up to 15% off Branded BeautyEarly VIP access to sale stockAccess to fantastic discounts at our Staff ShopsRestaurants with great food at amazing pricesAccess a digital GP and other free health and wellbeing servicesFree on-site parkingFinancial Wellbeing - Save, track and enhance your financial wellbeingApprenticeship - Grow and develop on the job whilst gaining a qualificationDirect to Work - Discount online and instore, collect your items the next day for free from your place of work or local storeSupport Networks - Access to Network Groups to empower and celebrate each otherWellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and moreConditions apply to all benefits.
These benefits are discretionary and subject to change.