Job Service Co-ordiantor Salary: £28,000 - £30,000 Benefits: 25 days holiday, private healthcare, 5% pension Duration: Permanent Location: St Albans Hours: Mon-Fri - 8.30 - 4.30 or 9.00am - 5.00pm - office based but flexible hours What you want to know about this employer · Hugely successful global leader in scientific instruments a market leader, with over 60 years in the industry and still growing · An extremely well organised, structured business with a warm family feel, a traditional yet down to earth culture Purpose of role Working closely with Sales, Service Engineers and Logistics to ensure a smooth operation for clients Responsibilities First point of contact for contract renewals and amendments Communicate with engineers and customers to plan maintenance visits 2 to 3 weeks in advance Use CRM to see the upcoming work and book appointments, planned visits with priorities and all outstanding workload for the coming weeks Manage incoming technical enquiries from customers and allocate engineer for resolution Re-plan workload as required to provide timely response and resolution to instrument breakdowns through organization of engineering resource and management of purchase orders.
Run analysis to identify the spare part requirements for upcoming work, compare to available stock and ensure stock levels are appropriately maintained.
Be fully compliant with CRM requirements, ensuring complete accurate records are maintained Experiences, skills and personal attributes; Previous coordinator/scheduling experience essential Skilled in co-ordinating and prioritising engineers work load Strong administration and diary management Take ownership of work and keep on top of varied workloads Excellent time management and multitasking skills Methodical and accurate, works with precision Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield.
We are working on behalf of our client to find suitable candidates for this opportunity