Senior Service Advisor

Job DescriptionOur client's Bedford Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you're as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey.As a Senior Service Advisor you will be welcomed into a friendly team and have the opportunity to work with an exciting brand and enrolled in our aftersales academy.
What you will be doing?Meeting and greeting customers in a friendly and courteous manner throughout the day.Booking vehicles into the technical workshop.Liaising with the technical workshop to keep track of the vehicles progress and ensuring the vehicle is ready at the promised time.Providing exceptional customer service, including establishing customers' onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.Adopting a sales approach regarding upsell.Maintaining good housekeeping standards and orderly administration of your work.
What we are looking for?
Full UK Driving LicenceMotor Industry experience is preferableHappy to work independently and as part of a teamAbility to work to timescales effectively, with a keen eye for detail Monday to Friday 8am to 6pm and alternative SaturdaysCompetitive salary with uncapped earnings potential up to £35,000 OTE Contact Gary at Jago Consultants