We're Plentific, the world's leading real-time property solution, and we're looking for top talent to join our ambitious team. We're a global company, headquartered in London, and operating across the United Kingdom, Germany and North America.
As a B2B company, we're dedicated to helping landlords, letting agents and property managers streamline operations, unlock revenue, increase tenant satisfaction, and remain compliant through our award-winning SaaS technology platform. We also work with SMEs and large service providers, helping them access more work and grow their businesses.
We're not just any proptech - we're backed by some of the biggest names in the business, including A/O PropTech, Highland Europe, Mubadala, RXR Digital Ventures and Target Global and work with some of the world's most prominent real estate players.
But we're not just about business - we're also building stronger communities where people can thrive by ensuring the quality and safety of buildings, supporting decarbonisation through our ESG Retrofit Centre of Excellence and championing diversity across the sector through the Women's Trade Network. We're committed to creating exceptional experiences for our team members, too. Our culture is open and empowering, and we're always looking for passionate, driven individuals to join us on our mission.
The Role We are seeking a full-time Client Implementation Manager to join our Solutions Delivery team.
The successful candidate will be delivering a number of concurrent client implementations projects as well as project managing the successful delivery of integration projects. The focus will be on minimising time between contract signature and successful go-live as well as delivering integrations that deepen the client relationships.
To be successful in this position, you need to be a solution oriented self-starter grasping technical and product concepts, have excellent communication / organisational skills and the ability to multitask while adapting quickly to new business requirements.
Responsibilities Working with the clients and internal stakeholders, defining the scope of project and delivery planAligning project objectives with company goals and ensure the project team and stakeholders are clear on the objectivesManaging multiple work streams simultaneously, tracking deliverables and progress from initiation to BAU, reporting project statusFostering partnership with customers, stakeholders and third party technology providersIdentifying delivery risks and manage change when necessary to meet the project targets, including appropriate escalationsConducting internal and external post implementation reviews to continuously improve our delivery processOwning and continually improving the team's knowledge base collateralMinimum Requirements 2-5 years of client facing programme/project management experience, preferably in a fast-paced tech and/or scale-up businessDemonstrable experience of working with internal and external customers and partners to deliver complex projectsTrack record of managing successful programme and project delivery in line with desired outcomes and agreed quality, time and cost limitsFluency in English and German to support clients across all Plentific marketsExcellent oral, written and presentational communication skillsExcellent interpersonal skills in group and one-to-one situations with strong negotiating, influencing and persuasion abilitiesFamiliarity with project management tools like Jira and Asana is a bonusKnowledge of the PropTech ecosystem is a bonusAs you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe.
Benefits A competitive compensation package25 days annual holidayFlexible working environment including the option to work abroadPrivate health care for you and immediate family members with discounted gym membership, optical, dental and private GPEnhanced parental leaveLife insurance (4x salary)Employee assistance programCompany volunteering day and charity salary sacrifice schemeLearning management system powered by UdemyReferral bonus and charity donation if someone you introduce joins the companySeason ticket loan, Cycle to work, Electric vehicle and Techscheme programsPension schemeWork abroad schemeCompany-sponsored lunches, dinners and social gatheringsFully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
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