Job Title: Maintenance Coordinator/Scheduler Location: Canning Town, London Hours: Monday to Friday, 8 am – 4 pm (Fully office-based) Pay Rate: £16.29 per hour We're excited to represent one of the UK's leading power networks as they seek a skilled Maintenance Coordinator/Scheduler.
This position is ideal for a proactive individual with a knack for scheduling, administration, and customer service, looking to make a difference in a busy, hands-on role.
Role Overview: As the Maintenance Coordinator/Scheduler, you'll play a key part in the planning and scheduling of essential maintenance and intervention work across the network.
Working within a regional scheduling team, you'll support the smooth delivery of Service Level Agreements (SLAs) by optimising resource use and enhancing operational efficiency.
This role requires effective coordination with customers, suppliers, and field staff to ensure a reliable and well-communicated programme of work.
Main Responsibilities: Scheduling & Resource Optimisation: Efficiently schedule resources, including both direct and contractor field teams, to maximise productivity while ensuring industry SLA targets are exceeded.
Customer Interaction: Contact customers across various channels to ensure swift work completion, minimising lead times and enhancing customer experience.
Operational Reporting: Utilise daily and jeopardy reports to maintain prioritised work schedules and assist in real-time decision-making.
Systems & Process Management: Work with SAP (CRM/PM/MRS), ENMAC, Netmap, and other relevant systems to ensure accurate and up-to-date records.
Collaborative Coordination: Liaise with key stakeholders including field teams, suppliers, engineers, and Local Authorities to support effective programme delivery and compliance with the New Roads and Street Works Act.
End-to-End Administration: Manage the complete administrative cycle of work orders, absence tracking, purchase orders, and management reporting.
Required Skills & Experience: IT Proficiency: Strong computer skills with fast, accurate typing and the ability to learn new systems quickly.
Customer Service Excellence: Skilled in engaging with customers and resolving queries in a professional, efficient manner.
Industry Insight: A basic understanding of power network operations and job roles is advantageous.
Collaborative Teamwork: Ability to work effectively under pressure in a close-knit, results-focused team environment.
Health & Safety: Demonstrated awareness of HS&S, with a commitment to safe practices in all aspects of the role.
Apply Today This is a fantastic opportunity to join a dynamic team with one of the UK's foremost power networks.
We are looking to fill this role quickly, so please send us your CV if you're ready to contribute your skills and join a forward-thinking organisation!