Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this, we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued, and enjoy what they do.
Client Support TeamLead CST service delivery, growth, and profitability by building a diverse, skilled team to achieve Lexington's goals. Drive retention through career development and succession planning.
RecruitmentImplement a full-cycle recruitment strategy to attract top talent, boosting engagement and application quality through experience-led activities. Collaborate with hiring managers, the People Manager, Elior UK Recruitment Team, and stakeholders to align recruitment with Lexington's values and business objectives.
Join Lexington as a CST Operations Lead to oversee recruitment, training, and performance for a dynamic client support workforce. Drive team engagement and maintain strong relationships with key stakeholders while analyzing business trends to improve service efficiency.
Key Responsibilities:Lead CST recruitment and development, ensuring high-quality service delivery.Manage staffing engagement, set team goals, and support site leaders.Oversee end-to-end recruitment, building candidate pipelines and optimizing hiring.Develop financial plans, monitor budgets, and provide performance reports.Ensure compliance with legal, safety, and company standards.Minimum Requirements:Proven experience in recruitment, operations, and budget management.Strong leadership skills and a drive for growth and innovation.Skilled in end-to-end recruitment, including sourcing, ATS management, job board optimization, and pipeline building.Experience in budgeting, cost control, and financial reporting, including P&L and performance analysis.Proven experience in a similar role.Working Hours:40, Monday-Friday
Our way of saying thank you…At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work.Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service.Family Leave: Prioritize your family commitments with our family leave options designed to support you during important times.Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favorite causes.Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.Why it's great to work for us...At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.
Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.
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