Resourcing Group | Fleet Coordinator | Reading

Office based Working hours - Monday to Friday 8.30-5.30 and Saturday on a rota basis 8-12 noon (2 Saturdays a month) Our client is seeking a detail-oriented administrator who enjoys a busy pace of work and delighting customers.
Ideally, we are seeking a candidate with previous experience of working on a service desk for a motor dealer, or a transport supervisor/manager.
We are also open to workshop controllers who have worked within a dealer network.
Your role: * Booking and scheduling servicing, MOT's, PMI's and other general maintenance for customers * Liaising with our technicians and external garages * Liaising with customers for drop off / pick up * Managing breakdowns for customers * Customer Onboarding: Arrange terms and conditions for new clients.
* Documentation & Compliance: Gather 3rd party insurance and compliance documentation as needed * Record-Keeping: File remittance advice notes and maintain organised records The person: * Relevant experience in similar role * Excellent communication and interpersonal skills * Organisational skills * IT literate, confident using MS Office and the ability to learn new systems * Time management skills and the ability to prioritise their workload effectively * Customer service skills * Problem-solving skills and the ability to come up with creative solutions to issues * Able to work with a team, take direction from others and collaborate effectively Our client offers a great work environment and progression for the right candidate.
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