Description Receptionist | Full time | 8am – 5pm Croydon £30,770 per year We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at a fabulous office building in Croydon, working Monday to Friday, 8.00am – 5.00pm.
You will deliver an exemplary tenant service and visitor experience, understanding the importance of implementing events and pop ups that help to create a community vibe for all working in the building.
You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
The impressive office building is located close to West Croydon station and serviced by excellent bus and tram links.
Free parking is available at the building.
Hours and Salary 8.00am – 5.00pm Monday to Friday 1 hour lunch break Salary - £30,770 pa, with a performance bonus at one year of services, if all KPIs are met.
Key Responsibilities Reception responsibilities Ensuring the reception area looks pristine and welcoming Meeting, greeting and registering all visitors to the building – following the appropriate sign-in processes Developing a local amenities information file, drawing on your knowledge of the local area General administration Producing weekly update reports General management of the building You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution Build a rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log Produce a weekly update report for key stakeholders Social engagement responsibilities Research pop ups / events and other agreed initiatives - aimed at creating a community vibe in the building to increase enjoyment for those working in the offices Developing relationships with local businesses to find supporting offers and freebies Developing an e newsletter for tenants to communicate activities and drive participation Skills, Knowledge and Expertise Proven experience in a front of house reception role and are ready for a new challenge Personable and proactive with a confident manner and able to deliver impeccable customer service Proactive, self-motivated and thrive in an environment where you are required to multitask Excellent written / verbal communication skills and able to confidently communicate with key stakeholders Benefits Company pension Referral programme Wellness scheme, including a 24-hour confidential helpline Company events LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people.
Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.