Job summary GP Practice in North London looking to recruit an experienced Receptionist/Administrator to join the team: 1 year experience (essential)Benefits: Employee discount Career progression opportunitys offered Internal / External training opportunitys NHS Pension Main duties of the job Main duties:*To direct incoming patient calls and confirm appointments with the relevant practitioner*Be able to book/cancel patient appointments, input patient data on the system, general administration duties*You will also be responsible for recalling patients back to practice when required, chasing results from hospitals*Be able to do E-referrals*Be able to Register Patients*Be able to do Repeat prescriptions*Be flexible, reliable and professional*You must be able to cope with difficult patients in an efficient manner while still maintaining a high level of professionalism*Make sure Incoming post is opened, date stamped and distributed appropriately and ensuring outgoing post is sent daily*Be able to arrange transport for patients, including emergency transport arrangements*Strong IT skills including Word and Excel EMIS-WEB*Be aware of external organisations and their relationship with the practice Camden Federation Hub*Be happy to undergo a DBS check or have a DBS certificate dated within a year*To undertake any other duties which may reasonably be delegated by the Partners and the Practice Manager This job description is intended as a guide to the main duties of the post and may be subject to change in relation to the development of the service.
Any changes made will be in consultation with the post holder.
About us We are currently holding a Good CQC rating in our Primrose Hill Surgery.
Due to increased patient demand, we are looking for an enthusiastic Administrative Receptionist to join our friendly team.This position combines both Medical Receptionist and Administrator duties and will require you to work independently and as part of a team.We use the EMIS clinical system, as well as EConsult, AccuRx and Docman Job description Job responsibilities Mon - Fri 14:00 till Administration:To work in a manner conforming with written ProtocolsTo have a good understanding of the practice proceduresScanning of patient related documentation and attaching scanned documents to patients healthcare recordsRegistration of new patientsInput of data into patients recordsFace to Face meeting and greeting of patientsProviding a good standard of patient service in person and over the phoneTriage Patients appropriatelyProcess appointment requests for today/future appointments from patients by telephone and in personTo open post and to deliver any private and confidential post to the practice managerTo replenish clinicians rooms on a daily basisTo monitor stock quantity on a monthly basisTo monitor the expiration of any stockTo take logs of essential appliances in accordance with the scheduleOther Tasks:Any other tasks allocated by managersPerson specification:Education: GCSE English or equivalent essentialExperience with/or qualification in IT- desirable/ExperienceWorking in a customer-facing rolePrevious experience of working with others as a teamExperience with EMIS is essential.Skills:Good IT skillsGood organisation skillsGood communication skillsTo be able to work independently and in a team Person Specification Experience Desirable Experience working within a GP practice essential EMIS knowledge essential