Quality Management System Lead Permanent
Reading - Hybrid working
The People team are accountable for the management, welfare and wellbeing of all employees working within MBNL, that enable Three and BT-EE to deliver best customer experiences.
The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by Three and BT-EE.
The Management System Lead is a key role within the Quality and Health and Safety Teams and reports directly to the Head of Quality Assurance and Operational Excellence.
The Management System Lead provides leadership and specialist input to this field of expertise and is directly responsible for the implementation and management of management systems conforming to relevant standards, specifically ISO9001 and ISO45001.
Be responsible for the implementation and ongoing management of an integrated health, safety and quality management system aligned to ISO45001:2018 and ISO9001:2015 requirements, potentially widening to other management system standards over time (e.g.
Lead the creation and delivery of Health, Safety and Quality standards, processes, and supporting documentation which align to the MBNL Assurance Model and Standard.
Be the MBNL Lead Internal Auditor across the relevant Management Systems, establishing an effective risk based internal audit and assurance program (following industry best practice) and ensuring suitably competent auditors are in place across the organisation.
Support the implementation of an effective supplier audit program.
Develop and maintain a 'Management Review' activity to provide reporting and feedback to MBNL and Shareholder leadership regarding effectiveness and operation of the management system.
Set-out a Quality Maturity Model implementation plan with a view to implementation & management.
Ensure a process is in place for consistent quality reporting established throughout MBNL and its contractors in accordance with those metrics and KPIs required by MBNL.
Act as the primary point of contact with external bodies with responsibility for management system certification.
Extensive knowledge of quality, health, safety, and environmental management systems
Experience of developing and implementing quality, health, safety, and environmental systems.
Understanding of the control of sub-contractor operations.
NEBOSH or IOSH
Knowledge of other management system standards (ISO27001, ISO55001, ISO22301)
Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do.
MBNL – building strength through inclusion.
At MBNL we embrace equality, diversity, and inclusion.
By fostering an inclusive environment, we are championing each other's uniqueness.
Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.
We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working).
MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.