The Company Our client is one of the most trusted and reputable organisations within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service.
They have been going for over a century and manage their clients from local offices, ensuring community is at the heart of the business.
The Role Our client has a fantastic and exciting opportunity for a QMS Manager to join their team!
You will be responsible for developing and maintaining the Quality Management System (QMS) in order to drive efficiencies and continually improve processes within the business.
Responsibilities: Developing and maintaining QMS documentation, maintaining the quality data collection and reporting system, performing QMS audits, and providing QMS training.
Delivering ad-hoc projects and/or other duties as required, to support the delivery of business strategy and enhance customer experience.
Ensuring quality standards are met throughout the entire agency and ensure compliance to applicable regulations.
Preparing effective and high-quality audit reports to assist with system development and training, this includes making recommendations to enable continuous improvement.
Requirements Skills and Requirements: Proven track record in developing and maintaining QMS systems.
Excellent communication skills both verbal and written.
Experience of ISO9001 is desirable.
Full UK driving license and access to your own vehicle is desirable.
Minimum GCSE C grade (or equivalent) in Maths and English.
Strong organisational skills and the ability to manage a busy workload and prioritise tasks.
Experience in the insurance/financial services sector (or similar regulated environment) is desirable. Benefits Benefits: Free on-site parking Day off for your Birthday Regular social events Continuous opportunity for career progression and further qualifications Supportive and friendly working environment