Project And Transformation Manager

Job summary An exciting opportunity has arisen to join the managementteam of the Total Health Excellence East and West PCNs as our Project andTransformation Manager.The idealcandidate will need to be proactive, have a passion for primary care, and havea proven track record in delivering improvements, especially digitaltransformation.
The remit of this role is broad and evolving, with opportunity for the postholder to help shape the post and PCN transformation priorities.
Theresponsibilities will vary according to the needs of the PCN but will includeleading a wide range of transformation and digital projects, achievement ofprimary care improvement targets and initiatives including IIF/QoF, andsupporting the education and training agenda.The rolerequires flexibility, initiative taking, relationship building skills andattention to detail in delivering high-quality day-to-day operations.
The post holder will be required to deliversmall to medium change initiatives and projects, both across PCN Practices withpartner agencies, in order to deliver the changes required in all geographicalareas of THE PCNs.Significant experience and expertisein a range of primary care electronic clinical and managerial systems isessential, including EMIS.
Excellent project management, analytical and digitalskills are also required.
Main duties of the job The remit of this role is broad and evolving, with opportunity for the post holder to help shape the post and PCN transformation priorities.
The responsibilities will vary according to the needs of the PCN but will include leading a wide range of transformation and digital projects, achievement of primary care improvement targets and initiatives including IIF/QoF, and supporting the education and training agenda.The role requires flexibility, initiative taking, relationship building skills and attention to detail in delivering high-quality day-to-day post holder will be required to deliver small to medium change initiatives and projects, both across PCN Practices with partner agencies, in order to deliver the changes required in all geographical areas of THE PCNs.Significant experience and expertise in a range of primary care electronic clinical and managerial systems is essential, including EMIS.
Excellent project management, analytical and digital skills are also required.
About us Since Channel Health Alliance was established in April of 2017 providing a range of primary and community services on behalf of the NHS.
We are delighted to have attained accreditation with the Care Quality Commission, and a CQC rating of good which only a few federations have achieved.Channel Health Alliance has embraced the continuing challenges faced by health and social care which has enabled us to provide high quality, innovative services for our diverse population.Total HealthExcellence (THE) East and West Primary Care Networks (PCNs) work with our partners to provide proactive,personalised care for people close to home.
We operate across the Dover andFolkestone areas and eight GP practices form our PCNs.
Our PCNs are led by a ClinicalDirector, who is a GP, supported by a team of around 50 highly qualified healthprofessionals.
Job description Job responsibilities Base:Work fromhome/attendance at meetings across PCNs in Dover and Folkestone requiredHours:Minimum of 30 hours per week to Maximum of hours per weekSalary:£33,632 pro rataAccountable to:Clinical DirectorResponsible to:Headof Strategy and PlanningBe part of a flexible and dynamicteam, utilising your project and change management expertise to supportexciting transformational change across the Total Health Excellence PCNs.The objective of the role is to provide a central source of leadershipand management on appropriate projects to aid service transformation for ourpopulation.The ideal candidate will need to be proactive, have a passion for primarycare, and have a proven track record in delivering improvements, especiallydigital transformation.
The remit of this role is broad and evolving, with opportunity for the postholder to help shape the post and PCN transformation priorities.
Theresponsibilities will vary according to the needs of the PCN but will includeleading a wide range of transformation and digital projects, achievement of primary care improvement targets andinitiatives including IIF/QoF, and supporting the education and trainingagenda.The role requires flexibility, initiative taking, relationship buildingskills and attention to detail in delivering high-quality day-to-dayoperations.
The post holder will berequired to deliver small to medium change initiatives and projects, bothacross PCN practices with partner agencies, in order to deliver the changesrequired in all geographical areas of THE PCN.Significant experience and expertisein a range of primary care electronic clinical and managerial systems isessential, including EMIS.
Excellent project management, analytical and digitalskills are also required.The PCN Executive Team together withthe Head of Strategy & Planning will identify the work programme andoutline objectives for the post holder.
In most cases, an Executive Directorwill be accountable for each project and the post holder will report to thisExecutive Director (SRO) and Head of Strategy & Planning, the SeniorResponsible Owner (SRO) for the project and PCN Executive as appropriate, fordelivery of the relevant project.Job responsibilitiesTo lead in the development,planning, implementation, management, monitoring and evaluation of specificsmall to medium sized projects or change initiatives, as part of the wider programmeof change for THE PCN working closely with key internal and externalstakeholders; supported where appropriate.To lead and implement a strategic plan that includes arobust digital infrastructure, including supporting PCN and practice staff touse new digital systems.Coordinate training and development of PCN staff.Achievement and reporting of primary care improvement targets and initiatives, including IIF/QoF.To provide oversight and accountability to the delivery of PCN contracts and specificationsTo support the implementation of objectives and priorities for network delivery in line with operational capacity, financial parameters and contract requirementsPromote the engagement of all PCN practices and act as an ambassador for the network.To proactively build relationships with system partners to help influence proactive and new models of careTo use business intelligence tools to aid data-driven decisionsIdentify and record risks and issues and develop contingency plans with Network LeadsEnsure all relevant national strategies, policies, targets, and frameworks are fully implementedTo drive issues through to resolution, acting as a point of expertiseTo implement network-based projectsTo support the collation of financial informationTo monitor and check the accuracy of the submissions for the DES and contractual requirementsCompiling and presenting a range of performance and financial reports for the PCN and regional/national authoritiesTo ensure that the PCN's physical and financial resources are managed and maintained for maximum effectiveness.To ensure the PCN maximises its business intelligence toolsDevelops a continuous improvement approach to digital accessibility for our patients and workforceCreate data packs to support decision-making that includes but is not limited to demand, capacity, utilisation data, staff and patient experienceTo foster a culture of collaboration and promote learning to drive continuous improvementTo work as a flexible member of the PCN, providing support to other team members when necessaryDevelop and deliver a communication plan using a wide variety of channelsTo take an active role in the development and embedding of the PCN's culture, values and reputationTo represent the network at external meetingsSupport recruitment, induction and training of new PCN staffSupport recruitment which is aligned to a workforce planTo facilitate progression for the PCN staff to promote retentionOther:Any responsibility identified duringthe course of the job.
This is an evolving role, and the candidate will need tobe flexible and adaptable.
Person Specification Experience Essential KNOWLEDGE: Proven ability and experience of leading or supporting change programmes Experience of facilitating learning, public speaking, conference presentations, in Trust wide meetings.
Experience of collation, analysis and dissemination of information or data Experience using software packages to support change (such as Word, Excel, PowerPoint, MS Project, and Visio).
Experience using EMIS web to produce reports and manage QI work such as QOF including building reports and templates EXPERIENCE: Significant experience of working in NHS, specifically primary care Experience of managing transformation projects Experience of managing digital projects SKILLS: Emis search and reporting Able to build and secure credibility with colleagues and stakeholders.
Able to engage, motivate and develop others Able to plan and coordinate complex tasks, breaking them down into small milestones.
Able to prioritise conflicting demands.
High level of attention to detail.
Able to deliver training programmes related to organisational change.
Very good interpersonal and verbal communication, including facilitation skills.
Flexible, able to work autonomously and take initiative.
Able to travel across the PCN geography.
Desirable Operational management experience.
Working in an emergency environment.
Managing people and budgets.
Knowledge of health and social care policy.
Qualifications Essential Degree level or equivalent experience Project and change qualifications, Change Management Practitioner or equivalent experience in organisational change or change management Diploma in Management Studies or equivalent experience.
Desirable PRINCE2 or AGILE at Foundation or Practitioner level, LEAN Six Sigma Green belt or equivalent foundation level qualification in delivering change Improvement methodologies, LEAN Six Sigma.
Post graduate qualification, MA.