Programme Administrator

Details of the offer

Green Transition services concern the achievement of net zero emissions targets and low carbon transition in Europe and Asia.
We provide decision-makers with evidence on impacts, advice on how policies are working and analysis of the likely effects of proposed policies.
Our work is 'subject matter heavy', involving in-house experts including energy and environmental engineers, natural scientists, finance specialists, geographers, economists and related disciplines.
Our services include: energy and climate programme management; evidence base and grant administration; support to clean energy investment funds; technical and cost/benefit analysis services; energy and climate policy dialogue; international technical cooperation, monitoring and evaluation services; energy efficiency auditing, and support for climate communications, including citizen engagement and climate diplomacy.We are active in energy efficiency, industrial decarbonisation, low carbon technology deployment, renewable energy, sustainable finance, climate resilience and biodiversity.
Our clients include national governments, the European Commission, development banks and the private sector, across our locations, which are UK, Belgium, India, Nepal, China and Canada.For example, we are currently working on:Communication programmes for energy-related products.Ecodesign and labelling regulations for a wide range of energy-related products for European clients.Technical and economic analysis to underpin decarbonisation, energy efficiency and renewable incentives and policy initiatives.Implementing grant support programmes for small to large scale industrial decarbonisation and energy efficiency projects and studies.Implementing financial mechanisms to deploy innovative renewable energy and low carbon technologies at large scaleSustainability programmes in industry and commerce.Technical and economic analysis to underpin energy efficiency incentives.We would like to add a Programme Administrator to the Green Transition "Products" team, to provide organisational support to our Programme Managers in delivering multi-year, substantial technical assistance programmes.
This requirement is for an individual with >4 years' experience in a professional administration role.Responsibilities Work as part of a team under supervision to:Setup, operate, maintain and improve internal processes for energy programmes, including detailed project trackers for internal and external stakeholdersDevelop and implement additional processes (where required) to meet stringent client needsManage internal databases with detailed information on energy programmesMonitor, follow up and close out outstanding programme tasks involving multiple team membersEngage with potential programme stakeholders by phone, email and social mediaManage communication with existing programme stakeholders by phone and emailManage, follow up with and respond to enquiries across multiple programme mailboxes.Manage the scheduling and pre-visit site engagement for onsite energy efficiency audits, along with collation and reporting of results provided by the site auditors.Manage internal processes in making programme grant paymentsManage internal processes in processing programme grant applicationsProvide administrative support to multiple consultants on multiple programmesTo prepare management reports on programme activitiesMaintain appropriate records / uphold quality assurance integrityBasic QualificationsFluency in spoken and written EnglishRelevant A-levels and/or further education qualification>4 years' experience in a professional administration roleSpreadsheet and database management experienceExcellent communication skills, including demonstrated phone and email enquiry handlingStrong attention to detail and quality assurance of management databases and reportsProven high degree of determination to meet customers' needsProven problem-solving abilityPreferred:Experience with complex visit scheduling and routing, to optimise multiple site visits within a fixed time period, at good value for money, would be a significant advantage.Interpersonal skills and proven experience engaging effectively with a wide range of UK site operators, would be a significant advantage.Experience in managing internal databases with complex needsAbility to continually improve and optimise internal systemsAbility to process technical information and simplify for internal communicationInterest in energy and climate issues


Nominal Salary: To be agreed

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