Job Title: Product Manager
Reports to: Product & Propositions Director
Location: Home
Full Time The LightSpeed Experience Rewarding experience. Meaningful outcomes. Making a difference in people's lives. That's what motivates us. Embrace diversity. Celebrate inclusion. Champion ideas. From across the table to around the UK, our path to innovation comes from our desire to deliver and from our outstanding people.
About us We've been busy bringing gigabit fast full fibre broadband to thousands of UK homes since 2021. Our mission is to connect people. Our broadband is fast, fun and stress-free and our customers really are at the heart of every decision we make.?
Join us Here at LightSpeed, we're going through an exciting period of growth. We have big ambitions for the future, and we need great people who share our ambitions and inspire us for the next part of our journey.?This is an exciting opportunity for anyone looking for their next challenge. We have an inclusive, diverse team – you can be yourself here and everyone is welcome. So, join us! ?
What we need you to do We are seeking a dynamic and results-driven Product Manager to join our team at LightSpeed Broadband, a fast growing player in the UK ISP market.
The Product and Proposition department is at the heart of everything we do, driving the company's strategy and ensuring alignment across all departments. Hence as Product Manager, you will play a key role in this pivotal function, overseeing the development and management of products and propositions (props) that meet our customers' needs and support our business objectives. Reporting directly to the Product Director, you will work on new products launches, enhancing existing ones, and steering their success through strategic market insights and cross-functional collaboration.
This is an exciting opportunity to shape the future of a leading Internet Service Provider (ISP) by delivering innovative and competitive products that strengthen our market position.
Key Responsibilities: Product Function Leadership Serve as the central point of coordination between business, technical, marketing, sales and customer teams to ensure the product strategy aligns with company goals Work collaboratively with Finance function to develop the most effective pricing strategy to balance customer and business expectations Act as a key driver of innovation and change, championing the product function's role as the hub of strategic decision-making and execution Actively improve current product offering to ensure it meets continuously evolving customer needs Product Development & Launch Work collaboratively on the ideation, development, and launch of new products and propositions that align with customer needs and market trends Collaborate across all business units to ensure a seamless go-to-market strategy, addressing technical, operational, and customer support requirements Product Lifecycle Management Oversee the full lifecycle of in-line products and props, ensuring they continue to deliver value to customers and meet business performance metrics Identify opportunities for improvement and optimization based on customer insights, competitor analysis, and industry trends Actively manage current systems to ensure a seamless end-to-end journey from product ideation, to prop creation and beyond Own product report and dashboard to ensure constant performance evaluation and improvement Market Analysis & Strategy Conduct in-depth market research and competitive analysis to identify industry trends, customer demands, and gaps in the market (national and international) Provide strategic insights that shape the product roadmap and support the company's overall business strategy Stakeholder Collaboration & Communication Foster strong relationships with internal and external stakeholders, acting as the bridge between customer needs and business priorities Communicate product vision, updates, and performance metrics effectively across all levels of the organization What we need from you Essential: Bachelor's degree in Business, Marketing, Economics or a related field. Minimum 3+ years of experience in Product Management, preferably within the ISP or telecommunications sector Strong leadership skills with the ability to influence and align cross-functional teams Exceptional analytical and strategic thinking abilities, coupled with a deep understanding of customer needs and market dynamics Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment Desirable: MBA or equivalent advanced degree. Expertise in product pricing, revenue analysis, and ROI assessment Experience in market analysis, new product launch, new market launch Experience in Salesforce, Product suite What you can expect from the interview process We believe that an interview should be a two-way process. It should be an opportunity for you to find out everything you need to know as much as it is about us getting to know you.
If you have a disability, a learning difficulty, a medical condition or another individual need that requires an adjustment to our process; and you believe this may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes for you. Please let us know in good time, so that we can support you to perform at your best.
What we can offer you Co mpetitive Holiday Allowance + Bank Holidays Medical Health Insurance Death in Service Cover of 4 x Salary Pension Bonus Scheme Social Events EAP System Opportunities for Growth & Development Free LightSpeed Broadband – If you're in our area Cycle to Work Scheme Flexible Working Employee Discounts Gym Membership Health & Wellbeing Birthday Day Off