Our client is seeking a Porter team leader to join them, initially until 31.01.2025 Key Responsibilities/Accountabilities Deal effectively and safely with all service requests and incidents within their range of competence, training and experience as required and by out of hours response where necessary.
Ensure that the daily weekly and periodic cleaning tasks are carried out to a high standard and meet the contracted standards detailed in the KPIs/ SLAs Ensure that the individual planned and reactive service activities are delivered as set out below: Services include - blood collection, linen delivery and general cage collection and removal, patient moves, general and clinical waste collection and removal, mail service, gas bottle delivery and provision of light bite service.
Monitor the staff numbers to ensure effective service delivery and contract compliance for all contract activities and service deliverables.
Recruitment and selection of all site staff in accordance with company procedures Provide induction and on-going training in accordance with company and contract specifications and provide effective communication between all stakeholders.
Manage attendance, conduct and performance of staff in a timely manner in accordance with the company procedures and maintain accurate records.
Maintain staff training records up to date within their remit and ensure statutory training requirements are up to date i.e.
Mortuary and manual handling training.
Ensure up to date site specific Standard Operating Procedures are held on site including relevant Health & Safety information Ensure that the Porters Lodge is kept clean and tidy.
Manage labour effectively therefore reducing the need for agency labour ?
Support the management team in providing a client-facing interface to ensure a high level of communication is delivered to the Trust and client.
Job Description Portering Team Leader Produce clear and concise written reports in a timely manner.
Maintain the professional image of G4S and the client at all times.
Establish and maintain a good working relationship with all G4S & client employees and representatives.
Skills and Knowledge Good Health & Safety Knowledge- ideally IOSH Managing Safely Good working knowledge of Concept Evolution CAFM System Excellent knowledge and understanding of Portering management processes to enable accurate allocation and prioritising Good quality management and audit skills Able to motivate and organise effectively with effective coordination of Portering teams Enjoys Challenge and Relishes Change Good communication skills both written and verbal - and good team working skills Ability to approach problems and consider potential solutions Ability to work carefully, methodically and safely A flexible and adaptable approach to working Ability to work as part of a multidisciplinary team Ability to deal with many priorities at one time and act to ensure delivery Build and maintain good working relationships with colleagues, customers and managers to ensure the effectiveness of the Portering service.
Demonstrate commitment to equality and diversity by taking account of the needs of colleagues and service users and by treating other people with dignity and respect.
Full clean driving licence Experience in all aspects of Portering services.
Experience in working in a healthcare environment and associated procedures Excellent experience of coordinating planned and reactive activities.
Knowledge of legislation and technical standard TPBN1_UKTJ