Patient Services Administrator

Job summaryGeneralAdministration duties within a large multi-disciplinary teamJob Responsibilities:To have a thorough knowledge of all administrationproceduresTo work in accordance with written protocolsTo carry out specific administration tasksProcessing, clinical coding and workflow of incomingmail Summarising incoming medical recordsDeduction and redirection of patient recordsReferrals and E-referrals Issuing patient medication and dealing with anyqueries over the telephone.
Covering Reception when short staffed Person Specification Experience Essential Customer Service Skills Experience of working in a busy & multi-functional team.
Desirable Using Systm One (Clinical database) A minimum of three years experience in a customer facing environment Experience of handling confidential information and data.
A minimum of 1 years experience working within Primary Care Secretarial experience Qualifications Essential Good standard of education Desirable Administration qualification Attendance on a coding course