Patient Engagement Lead / Healthcare Assistant We have an exciting opportunity for a Patient Engagement Lead & Healthcare Assistant to join our Primary Care team at HMP Swinfen Hall, a category C men's Prison and Young Offenders Institution located in Staffordshire. Hours: The site currently offers 4 shifts per week - 3 x 9 hour shifts and 1 x 10.5 hour shift.
This position is full-time; you'll receive an annual salary up to £28,000 per annum - depending on experience.
How will we support you? Bespoke induction, including our Introducing Health in Justice training course.
Competency framework.
Regional and national career development opportunities.
Our bespoke Learning Management System to address your learning needs.
Support from the wider team.
Candidates are required to have a legal right to work in the UK due to the nature of the role; offers of employment will be subject to additional vetting and security checks. Main duties of the job As a Patient Engagement Lead & Healthcare Assistant, your responsibilities will vary. You will:
Support the registered nurse in implementing an agreed plan of care in association with the patient and in accordance with instructions and training received. As the Patient Engagement Lead, you'll be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer-led forums, the planning and delivery of projects/programmes in line with patients' needs and priorities, involving patients (where possible) in project and training delivery. Ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations communicated with patients, staff, and external partners where necessary. Work collaboratively with senior management to assist in establishing patient reviews of new innovations for business. If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesn't stop there: we also offer:
Discounts on shopping and leisure activities. Support to grow in your role and continue your professional development. 24/7 employee assistance helpline and financial assistance when you need it. About us The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders, and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Group's purpose is to unlock your best work life and we stand by our core values:
We treat patients and each other as we would like to be treated. We act with integrity. We strive to do things better together. We are looking for caring, compassionate but also driven professionals who can help us drive our vision for fair and inclusive healthcare access to all.
Minimum Requirements NVQ level 2/3 or equivalent in Health and Social Care. A non-judgmental and compassionate approach. Applicants must hold English and Maths at GCSE level C/4 or above or Functional Skills Level 2 in English and Maths (certificate evidence will be required). Ability to work within a busy environment. Ability to work unsupervised whilst following policy and procedures. Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,000 a year - Paying up to £28,000 depending on experience.
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