Operations Manager

Operations Manager – Belfast Service Centre, BT3 9JQ Shift Pattern: Monday – Friday 06:30 – 15:30 Are you looking for a challenging and rewarding role in a fast-paced and dynamic environment?
Do you have the skills and experience to lead and motivate a team of service centre employees?
Do you want to work for a global leader in express delivery services?
If you answered yes to these questions, then we have an exciting opportunity for you!
We are looking for an Operations Manager to join our Operational Management team in our BFS Service Centre.
You will be responsible for:   ·         Ensuring service; productivity; quality; security and cost targets are met and standard procedures are followed   ·         Supporting the Service Centre Manager in providing leadership and motivation to staff   ·         Working alongside other departments to meet customer needs and expectations   ·         Coaching and training staff effectively   ·         Utilising company reporting tools to monitor and improve performance   ·         Performing appraisals and reviews with team members   ·         Developing a culture of respect, responsibility, team working and customer care