Exciting role within Financial Services for a global business.
This role will assist the Operations Manager in all Snap-on Finance purchasing functions, payment application and documentation control.
Serve as an 'all around' supplemental operations coordinator to assist where required for transaction coordination or other operations department needs including general office administration.
Responsibilities: Daily processing and distribution of all incoming media; mail, email, faxes etc Due diligence for E-Contracts or paper contracts to include purchasing and/or returns for EC, Lease, Subscription or Franchise Finance as needed Post payments/NSF's – both manual (Franchise ECCRs, customer, Court, etc.
payments) and electronic (DSS, ACH) Posting account adjustments/terminations including working of associated support desks Analyse daily overpayments on both UK & EUP database Production and distribution of all agreement related mailing including invoicing Daily imaging and filing of all agreement related documentation Maintenance of customer D/D database and associated support desk Banking of customer manual payments/lease deposits Maintain various logs as required by management Responsive and positive interaction with Franchisees, Sales Manager and end user inquiries regarding payments, account status, and account discrepancies Receive and resolve customer complaints, knowing when to pass complaint on to proper management for resolution Assist in Phone Loops as needed Contract auditing and filing review for other operations department needed Continually look for RCI opportunities and identify areas for personal development The role may require the incumbent to perform any other duties to ensure the efficient running of their department or area We are looking for someone who: Has a minimum of 5 GCSE's, preferable A-C grade in Mathematics.
A Levels preferable but not necessary.
Has basic financial accounting knowledge Has excellent computer skills and knowledge including Microsoft Office Is a strong written and verbal communication skills Is outgoing, positive attitudes and strong interpersonal skills Is able to demonstrate strong ability to work independently Has excellent organizational skills and the ability to manage multiple tasks Is willing to work in a full-time office based environment in Kettering, Northants Salary: To be discussed at interview stage circa
Hours: 37.5 Hours per week