We are looking for an office support assistant join this digital entertainment company.
Working for a global company in their European HQ as part of the wider team.
The purpose of the Office Support Assistant is to provide technical and administrative support across the organisation.
This varied role combines basic technical troubleshooting, and administrative coordination to ensure smooth business operations.
You will support the facilities of the building so a flexible approach to work is key for success.
We are looking for someone who has solid administration skills, aware of technology, you do not need to come for a technical background but comfortable with basic technical support.
Happy to be involved with facilities support to the building.
Facilities & Administrative Management Coordinate facilities operations, including supplier management and maintenance scheduling
Oversee security protocols, health & safety compliance and fire safety measures
Process and track facilities-related approvals and expenditure
Provide administrative support to the Corporate Management Division leadership
IT Support & Technical Operations Deliver first-line IT support, diagnosing and resolving technical issues for colleagues across the organisation
Manage IT equipment lifecycle, including setup and configuration for new starters and leavers
Oversee audio-visual systems and technical infrastructure in meeting spaces
Assist with website maintenance, updates and content management
Customer Service Support Assist with escalated customer enquiries and complaint resolution
Manage TCG card replacement process
Support internal and external communications, including press release distribution
Maintain documentation and standard operating procedures
Knowledge, skills and experience: Excellent and broad Administration & IT skills Excellent communication skills
Attention to detail and ability to work unsupervised.
Good understand of current hardware specifications.
Benefits package: Free car parking
22 days holiday per year in addition to bank holidays.
Company closure over Christmas period
Healthcare cash plan
Private medical insurance
Life assurance scheme
Company pension
Office hours: 8am-4:30pm