DESCRIPTION Key Responsibilities: -Act as the contractual point of contact between the company and suppliers, including executive and account leadership where required; manage the overall supplier relationship, including the goals and objectives of the business -Lead supplier governance routines, as defined by Global Supplier Management policies and supplier tiering -Ensure all documentation is accurate and maintained within the assigned data tools -For renewal or new business needs: Pro-actively prepare to renew / re-source agreements with expiring term dates -Construct financial and qualitative models to provide fact-based assessments of suppliers abilities to meet / exceedeeds at competitive price points -Lead Internal teams through the strategic sourcing process transactions -Lead in sourcing selection, following processes and controls -Draft and negotiate contracts, in partnership with Legal, Finance and Business partners -Work with business leaders to understand requirements and business outcomes to effectively negotiate deals that meet those needs -Complete assigned special projects, meeting schedule and quality requirements -Demonstrate ability to effectively manage projects with a pipeline of sourcing activities and deliver on associated timelines -Adopt and utilize Global Supplier Management tools and reporting mechanisms -Provide necessary visibility to Global Supplier Management leaders; escalate issues appropriately.
-Proactively maintain and build expertise by staying informed of industry trends and technology shifts Knowledge, Skills, Abilities, and Experience -BA/BS in business, finance, supply chain management or appliable field.
-10+ years of deep knowledge expertise or broad exposure across one or more of the following outsourcing disciplines: Payroll, HCM, Cloud Deployment Services, HRIS/HRIT, Technology, HR, Employee Benefits, Customer Care -7+ years Client Management/Account Management experience -Experience managing client and/or third-party supplier contracts, with a detailed understanding of Terms and Conditions of the Services Agreement, Statements of Work and Fee Schedules -Deep expertise in overseeing Governance routines and processes: change orders, Service Level Agreements, performance dashboards, escalation management, root cause analysis, risk mitigation, audit compliance (SOC I and SOC II), business continuity, data privacy and related Governance routines -Strong financial acumen, including but not limited to P&L Management, budgets and forecasting, invoice validation, cost savings, ROI/cost modeling and operational fee structures (i.e.
: PEPM/PEPY, volume-based pricing, variable charges, RUs, minimum guarantees and ARC/RRC) -In-depth understanding of HIPAA, PHI, PII, GDPR and data privacy -Excellent communication and relationship management skills with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization.
-Strong cross-cultural skills and experience working with global teams -Solutions oriented, with a proven track record of using facts, data and cost modelling techniques to build business cases and influence decisions -Experience in negotiation techniques; proven ability to deliver favorable agreements which meet business requirements -Project management or program management experience JBRP1_UKTJ