Be Yourself Be an Inspiration to Your Team Be Leonardo As a Night Manager and a Head of Department, youll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us.
Take a deep breath because youll be stepping into a busy role!
Youll maintain positive guest engagement and keep team morale high whilst ensuring any issues are resolved.
As a Head of Department, youll be carrying out Duty Manager shifts and inspiring our vibrant teams to exceed our guests expectations.
Some of the perks you could enjoy include: Head of Department bonus scheme: based on our financial and your personal performances Enhanced pension plan Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break youve been dreaming of!
Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Meals on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression If youre our idealNight Manager, you will: Be yourself!
Take responsibility for the safety and security of the hotel and our guests Be a great motivator for your team: youll be proactively working on training and developing plans to keep your team working effectively Implement new ways to maximise guest experience and satisfaction Bring your positive attitude to work with you every day: youll be setting the tone for some of our guests stays at welcome and/or departure!
Ensure that the hotel is sufficiently stocked throughout the night and ready for business every morning Why come join us?
We look after our colleagues just as well as we look after our guests.
Once youre part of the team, youre part of the Leonardo community and its our role to keep you at the top of your game as a Head of Department (HOD)!
Our HODs hold key team leadership roles, so we support your management skills with our People Programme and Passion 4 People Leonardo Culture workshops.
To develop vital business and people skills we offer an 8-month Fast Forward Programme, or if the time is right our longer-term Accelerate Programme will prepare you for your first DGM or Operations Manager role!
Accelerate develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH).
With our support on tap, top-notch practical training and clear progression youll be on track for a brilliant future in Hospitality.
Our Story Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe.
We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; theres never been a more exciting time to come join us!
Skills: Customer Service Night Audit Reception Benefits: Competitive Salary