Who are we? We're MoneyPlus. We help people live better. Life isn't always simple, that's why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We're people who take care of people. We'll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals.
Tough problems and challenges are no match for us. We're a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team.
Why do we need you? The primary purpose of the Meeting of Creditors (MOC) Administrator role is to provide essential administrative support to the pre-appointment department, ensuring the efficient co-ordination and tracking of key tasks. This includes timely follow-up on proposals, managing bank changes, and maintaining accurate records of creditor balances. The MOC Administrator is responsible for convening MOCs ensuring they are conducted effectively and in line with regulatory requirements. The role requires strong organisational skills, proactive communication, and great attention to detail to support the department's overall goal.
What's in it for you? We believe our people truly are our greatest asset, that's why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There's way too many to list, but here are a few of the best reasons to join the MoneyPlus team:
Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 23 days holiday allowance per year. Discounts – Is there anything better than a few freebies? Join our team and you'll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit. Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it's a catch up in our café, a team trip out, or letting their hair down at one of our free annual events. Café – We want our people to be happy and healthy, which is why we provide an award winning subsidised café that serves free healthy breakfast every morning and discounted meals throughout the day. Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee. Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes. Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you. Visit our website to find out more about our company culture
What do we need you to do? Chasing proposals and customers who are required to change their bank account to progress their case to the next stage. Convening MOC's – Once the proposal has been signed, convening the meeting is required on our system, updating the customer of this time and date and assigning this to a chairperson. Updating balances received on the POD dashboard or delegating this to the correct and relevant department. Dealing with various inbox email queries and ensuring these are effectively dealt with. Answering calls received into the team as an overflow advisor. Improve and build relationships with creditors and representatives to improve processes and future proof our business. Identify patterns and areas for improvement across the transition process, driving strategic changes. What skills and experience do we need you to have? A minimum of 2 years' experience working in the insolvency or debt management industry, with a strong focus on the IVA administrator process. Familiar knowledge of the Meeting of Creditors (MOC) process. Proven ability to manage multiple cases and stakeholders, ensuring timely and accurate communication. Strong organisational and time-management skills, with a track record of meeting deadlines in a high-pressure environment. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!