Portico are on the lookout for a Mandarin speaking Day Concierge to join our team based at an exclusive residential development in the City.
We are looking for candidates who excel with people and for whom, no request is too much.
The Concierge will be there to provide a friendly face and a helping hand for the residents.
Ultimately, ensuring that the residents every need is met!
The successful candidate will need to be organised with a proactive approach, as they will balance duties such as sorting post & couriers; taking ownership for contractors and keys; organising restaurant bookings; and many more complex requests.
Hours: 42 hours per week.
With shifts between 7am-7pm.
Salary: £29,400 It is essential for the successful candidate to be able to fluently speak Mandarin.
It is desirable for applicants to have a proven track record in delivering outstanding 5-star service within either a customer service or hospitality environment.
Experience within a similar role is also desirable.
Whats in it for you?
Holiday allowance and Enhanced annual leave.
Pension.
Life insurance.
Recommend a Friend Bonus Scheme.
Thank you voucher scheme.
24-hour private helpline for employees, providing counselling & information services.
Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Award winning Training Academy that provides excellent training and development opportunities for our people.
Eyecare scheme Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland.
We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.
Why Portico?
Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.
?We are one vibrant community and love meeting up to celebrate our success.
Our people are customer service superheroes!
With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and dedication are never overlooked.
We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential.
Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.
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