We are supporting one of our clients based in Southend-On-Sea, a manufacturing company producing bespoke seating products for the cinema sector, delivering to clients around the world.
They are seeking an experienced Account Manager to join the business.
Responsibilities include ensuring timely and cost-effective project completion, meeting deadlines, and using the Project Tracker to monitor progress in collaboration with the Project Team.
Further grow the department by chasing down other cinemas, theatres and auditoriums and aim to expand into other sectors such as hotels, pub chains and offices for contract works.
To facilitate the completion of projects in a timely and cost-effective manner.
To use and update the Project Tracker daily working closely with the Project Team to always ensure completeness – to be treated as a live document.
Liaise with the Finance team and Project Procurement Specialist in relation to budgets and finances
Work in conjunction with the Sales team to form a handover for each project, book in handover meetings as necessary and ensure all relevant information is shared with the team.
Oversee Quality Control of refurbishment projects.
In the event of client dissatisfaction/complaint, ensure that an active approach is taken to investigate, resolve and report to all parties involved.
Attend Project and Sales Meetings when scheduled & fully prepare any information that will be needed.
Use the phone for communication when possible, followed by email.
Maintain constant communication with clients, suppliers, production, and sales.
To ensure that all work is of the highest quality whilst complying with all company standards.
To be responsible for conforming to the policies and procedures as set out by the team handbook, including health & safety requirements and attending courses as directed.