Job Description Position: Learning & Development Specialist Location: United Kingdom Employment Type: Full-Time About the Role We are seeking a dynamic Learning & Development Specialist to design and deliver training programs, develop comprehensive knowledge bases, and ensure the seamless transfer of expertise across teams.
The ideal candidate will excel in both virtual and on-site training.
Environments and have a proven track record of creating effective learning materials and operational documentation.
About the Company: We are a dynamic and innovative company.
Committed to delivering exceptional solutions that empower our clients to succeed.
With our headquarters in the UK and a global footprint across the US, Noida, and Pune in India, we bring a decade of expertise to every endeavour, driving real results.
We take a holistic approach to project delivery, providing end-to-end services that encompass everything from initial discovery and design to implementation, change management, and ongoing support.
Our goal is to help clients leverage the full potential of the Salesforce platform to achieve their business objectives.
What Makes VE3 The Best For You We think of your family as our family, no matter the shape or size.
We offer maternity leaves, PF Fund Contributions, 5 days working week along with a generous paid time off program that benefits balance your work & personal life.
Requirements Key Responsibilities Design and conduct virtual and on-site training sessions to support knowledge transfer across teams.
Develop and maintain a knowledge base , operational run books, and other training materials to support business operations.
Collaborate with subject matter experts to identify key knowledge areas and ensure their effective transfer to relevant personnel.
Facilitate onboarding and off boarding processes by preparing detailed knowledge transfer plans.
Continuously assess training needs and develop tailored programs to address gaps and optimize knowledge retention.
Document processes, workflows, and technical information for use by internal and external stakeholders.
Monitor the effectiveness of training programs and make data-driven improvements.
Skills and Qualifications Experience : Minimum of 5+ years in knowledge transfer, training, or related roles.
Technical Expertise : Proficiency in developing training materials and delivering them in both virtual and in-person formats.
Strong writing and documentation skills for preparing detailed operational guides and run books.
Familiarity with knowledge management tools and systems.
Certifications : Train-the-Trainer Certification (preferred).
Additional certifications in instructional design or knowledge management are a plus.
Problem-Solving : Ability to analyse complex information and present it in a clear, structured format.
Industry Knowledge : Understanding of organizational workflows and the ability to align training initiatives with business goals.
Key Attributes Excellent communication and interpersonal skills for working with diverse teams.
Strong organizational skills to manage multiple training initiatives simultaneously.
Proactive and adaptable in addressing evolving training needs and technologies.
Passion for fostering a culture of continuous learning and improvement.
Benefits Competitive salary and benefits package.
Professional development opportunities, including certifications and training.
Collaborative and supportive work environment focused on growth and innovation.