JavaScript Developer - BPO KEY ACCOUNTABILITIES: You will support in the design, development and ongoing support of major business applications.You will use web technologies to support continuous improvement of services to our customers and internal stakeholdersYou will develop generic, reusable, and scalable tools that can provide value beyond their original use-cases MAIN ACTIVITIES: Translate business requirements into functional and technical requirements.
Create technical designs with the view to implementing these solutions in an n-tier environment, considering performance, scalability and impact on existing systems and the running of the business.Develop solutions adhering to technical designs, business requirements and development standards.Ensure projects are delivered on time and meet business requirements.Test and document applications.Follow company guidelines for deployment and change control.Provide accurate development estimates, deliver complete components / solutions on schedule.
KEY SKILLS:Essential Ability to quickly learn new or unfamiliar technology and.Well versed in the following web and software development tools and methodologies: JavaScriptNodeJSReactWeb APIAJAXHTML/CSS/BootstrapWebhooks Able to work independently to design and build a functional software productAble to test and critically review code of your peersAble to write maintainable, well documented, codeAble to work with other developers to contribute to the development of a single product Desirable Experience with C#Experience with Azure servicesUnderstanding of web and software hosting technology and configurationPrevious development experience with Zendesk, Twilio, and Botpress Who are Ventrica?Ventrica is a forward-thinking, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands.
In 2022 we were awarded Gold for Most Effective Application of Technology, and Silver for Outsourced Contact Centre of the Year at the prestigious European Contact Centre & Customer Service Awards.
We were also awarded Gold for Manager of the Year, and Silver for Head/Director of the Year at the UK National Contact Centre Awards.