It User Support Specialist - Us Law Firm

Our client, a successful international law firm, is looking for an experienced IT User Support Analyst to look after, manage calls and enquiries and deal with all aspects of First and Second line support for the firm.The daily tasks will involve responding to international and UK service calls from users in order to advise and guide them in use of applications and resolving any issues that arise.Candidates should have a minimum of 2 years in a similar support role, preferably with a City law firm.You should have excellent customer service experience and a thorough knowledge of Microsoft Office Suite in order to fulfil this role for the firm..