It Support Engineer

IT Support Engineer - We are on the lookout for an IT Support Engineer to join the team of a globally recognized Fintech business that is at the forefront of Technology innovation. If you're looking to make a real impact while advancing your career in IT, this is the role for you.
The Role: As an IT Support Engineer , you'll play a pivotal role in ensuring smooth IT operations across the organization.
You'll manage ticket workflows, assist in configuring systems, and help maintain a high standard of service delivery. This is a fantastic opportunity to gain exposure to both software development and cloud engineering, setting the stage for your next career move.
Key Responsibilities: Manage and resolve IT tickets efficiently while providing exceptional support. Manage first and second line issues. Review and approve system configurations. What We're Looking For: Strong experience in IT support with a focus on ticket management. Solid understanding of IT infrastructure and systems. Can read and write a basic level of SQL. Excellent problem-solving and communication skills. Eagerness to learn and develop new technical skills. Team player with a proactive approach to challenges. What's on offer: Career Growth: Learn new programming languages and gain hands-on cloud engineering experience. Certifications: We'll sponsor your AWS certifications to help you achieve your goals. Hybrid Work: Enjoy the flexibility of working 2-3 days a week in our Swindon office. Competitive Package: Earn up between £36,000 - £38,000 plus a 5% performance bonus. If you are looking for your next opportunity then please APPLY NOW for immediate consideration.