A university based in Central London is looking for an IT / Operations Assistant to join their team for an initial six-month contract that could develop into a permanent role.
This is a fantastic opportunity for an IT graduate looking to build on their career – there is scope to really grow in the company.
This role will be the first point of call for any IT issues the team are facing and looking for someone friendly and team focused.
Role is to start ASAP, based in their offices in Holborn full-time Monday-Friday, paying up to £29,000 per annum and hours are 9am-5pm.
What you'll do:IT support – answer calls, logging request, onsite assistance – resolving first-line requests and escalating more complex issuesAssist and train employees where necessary on the use of software applications, hardware, AV equipmentCommunicate technical topics to non-technical employees clearly and accuratelyInstall and maintain new IT and AV equipmentManage contracts including mobile phones and photocopiersMaintain records including updating database with stocktaking and updating inventoryWork closely with the wider IT & Operations team – cover for absences when neededWho you are:Personable, friendly and patientStrong written and verbal communication skillsConfident working with Excel and OutlookAble to respond calmly to urgent situationsIdeally degree educated in IT or similarPrevious experience working with IT or AV is idealExperience working in a helpdesk or customer service roleKnowledge of computer hardware and software including desktop PCs, laptops and mobilesWorking knowledge of IT networkingBenefits:Annual leaveGroup life assurance Group income protectionPension Private healthcare Ref: JC33592Tiger is B Corp Certified.
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