Description A well-maintained hotel has a direct positive impact on guest satisfaction.
Therefore citizenM is looking for a solid hotel technical assistant who can help us change its maintenance organization from reactive to preventive.
A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.
As a hotel technical assistant, you are responsible for the complete day-to-day maintenance of the hotel.
You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the citizenM Support office.
Key Responsibilities Making sure our guests are happy!
Ensure our rooms are working and nothing is damaged Inform the hotel team with rooms can and cannot be sold Support the hotel team with technical tasks throughout the hotel On-call in case of emergencies Manage and coordinate 3rd party subcontractors in terms of preventative maintenance Be the first point of contact in case of any issues with the building installations Responsibility for hotel safety.
This means you are involved in executing the water risk assessment and fire risk assessment Keep everybody informed by updating the status to the hotel team and the in the supporting software Qualifications / skills A skilled, all-round technical assistant with basic knowledge of electrical, mechanical and plumbing systems Able to work independently Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs Good level in communicating and writing in English Eager to learn and develop yourself No 9 to 5 mentality, interesting challenges always happen at unexpected times Proactive and enthusiastic Happy to work in a team, side by side with the hotel staff and citizenM's Support Office Passionate about the things you're doing.
What's in it for you?
citizenM experience nights for you (and friends and family) Personal and professional development opportunities and programs Latest tech devices and all the tools you need to be successful in your role Commuting travel costs covered (by car or public transport) Pension and cycle-to-work scheme Subsidized fresh daily lunches at our support office Flexible public holidays Employee assistance program Varied team days and social events (from food trucks and quizzes at the office to parties on boats) Spacious office in a historic building surrounded by gardens citizenM is an affordable luxury hotel chain for mobile citizens of the world.
With a style that will knock your socks off, we offer citizens a real home from home, plus the world's fluffiest pillows.
Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious.
We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon.
We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach.
We like to do things differently.
This means our hotels are not traditional… and neither are our support offices.
We're open-minded, with kind hearts and global minds.
We actively seek applications from qualified individuals and groups who are under-represented in the workplace, whether in relation to religion, ethnicity, age, gender identity, sexual orientation or disability.
We're also happy to make accommodations in the interview process and beyond to best suit the needs and strengths of disabled people and neurodivergent individuals.
If you require accommodations, please add a note in your application and we will work together to find the best solution possible.