Service Architect Industry: Defence/National Security Location: Basingstoke The Opportunity: For over 50 years, the Ministry of Defence (MoD) has partnered with this Firm to drive value and innovation across its strategic technology investments.
As a Bid Service Architect, you'll play a pivotal role in supporting Agile Service Management programmes for complex national security, intelligence, and military operations.
The Role: - Crafting Persuasive Proposals: Develop compelling Pre-Qualification Questionnaires (PQQs) and Invitation to Tender (ITT) responses that align with client needs, compliance requirements, and budget constraints.
- Designing Tailored Solutions: Create customised service support solutions and oversee seamless service transition management, ensuring successful ITSM implementations post-bid.
- Leading Service Transitions: Manage end-to-end service transitions within Government Ministerial Departments, delivering Agile Catalogued Service Plans and crafting innovative ITSM policies, processes, and documentation that provide clarity and structure to service designs.
- Enhancing ITIL & ILS Processes: Guide the development of ITIL V3 and Logistics Supply Support (ILS) processes, ensuring they adhere to industry best practices.
- Driving Process Integration: Promote cross-functional process development within a Service Integration and Management (SIAM) framework, fostering a more integrated and effective service delivery model.
Essential Requirements: - Security Clearance: Sole British National with SC or DV (Developed Vetting) clearance.
- Bid Management Expertise: Proven experience in preparing PQQs and ITT responses, focusing on compliance, service design, and cost modelling.
- Service Design Leadership: Strong track record in designing complex, high-value service solutions and operating models for major IT systems.
- Service Transition Experience: Demonstrated success in managing service transition and ITSM implementations post-bid.
- Defence Sector Experience: Extensive background as a Service Architect for Defence or Government Departments, designing and implementing tailored support models.
- ITIL & ILS Proficiency: Proven experience developing and implementing ITIL V3 and Logistics Supply Support (ILS) processes in line with best practices.
Benefits Package: - Base Salary: Up to £80,000 - DV Bonus: 10% (must hold DV clearance) - Annual Bonus: 10% - Car Allowance: £6,000 - Pension: 10% double matching contributions - Health & Wellbeing: Private Medical Cover - Annual Leave: 25 days plus Public Holidays - Life Assurance: 2x salary life assurance - Employee Assistance Programme (EAP): Including Virtual GP services - Learning & Development: Elite training programs and opportunities for certification funding For more information or to apply, please reach out to: Contact: George Bates Phone: 020 7780 6706 Email: ****** LinkedIn: George Bates