Head Of Integrated Neighbourhood Working

Job summary At K2 Healthcare How we do it is as important as what we do and relationships with our partners is at the core of everything we do.Do something that matters.
Help shape services for a community of over 135,000 people.This is an exciting time for working in Primary care Services and we are looking for a dynamic, enthusiastic, flexible, and highly organised Head of Integration to support the ongoing development and management of Neighbourhood Working in South West Lincolnshire.
As key member of the K2 Healthcare Senior Operations Team, the Head of Integration will support established teams within the K2 Sleaford and Grantham and Rural PCNs, sixteen member practices and system partners to deliver better integrated care for frail and complex people.
The roles is an important blend of managing and developing the team and working with system partners to design and embed new and better ways of working.
Main duties of the job Neighbourhood Working is a new way of strengthening and redesigning community services for a local population.
It empowers people and communities to take an active role in their health and wellbeing, with greater choice and control over the care they need.
It also supports the improvement, integration, and personalisation of services in Lincolnshire.
This approach includes supporting patients, through a blended workforce that encompasses both health and social care; to include acute, voluntary and community sectors where barriers to working are negated.
Health and wellbeing need of the individual are at the centre of decision-making, care is proactive and not reactive, and services are provided in a timely manner.Core Neighbourhood Working PrinciplesHaving a differentconversationDelivering Home First principlesEnabling self-care and peer supportRecognising what's important to meCollective accountabilityPositive risk takingAssessing immediate needs and addressing barriers to improve quality of life About us K2 Healthcare Ltd is a forward-thinking Federation of 16 GP practices, working to support a population of 135,000 better together.
We provide transformational change to deliver a better patient experience.
Working with our member practices we provide a supportive working environment which can offer you: Excellent work / Life balance Salary £55k - £60k pro rata depending on experience Opportunity to work remote / hybrid Supportive environment NHS Discount & Support Schemes Employee Assistance Program NHS Pension Job description Job responsibilities To work with clinical service leads and stakeholders to influence and developthe strategic direction of services within portfolio, working with allstakeholders and K2 CEO in the design and improvement of pathways to ensure theprovision of high quality, equitable and seamless services with the south westprimary care networks (PCN).
To secure the highest standards of clinical care within the PCN within yourremit by providing strong professional and managerial leadership to PCN/NeighbourhoodTeam (NT) colleagues.
To provide direction and leadership in the development, implementation andsustainability of PCN pathways aligned to PCN/NT.
To provide line management to PCN/NT colleagues.
To influence, lead and motivate staff at all levels and support servicedevelopment and delivery, working towards national and local targets, sharingthe learning and contributing to the planning, implementation and evaluation ofservices and outcomes for patients To provide expert advice and guidance to multidisciplinary teams within thelocality, ensuring that all stakeholders across organisational boundaries areengaged in the development, implementation, audit and sustainability ofIntegrated Care Provision.To secure the highest standards of clinical care by providing strongprofessional and managerial leadership to colleagues.To foster strong links with all stakeholders and across boundaries with partneragencies to enable the delivery of consistent high quality and seamlessservices To monitor and translate local and national initiatives, guidance and servicestandards, to support and advise on implementation, and to ensure they areincorporated into developments of the south west PCN model.To influence the development of clinical audit and advise on the requirements,methodology and processes in relation to audit of the clinical pathwaysTo support clinical audit as required bythe K2 CEO and Clinical Directors.
To plan, review and analyse clinical audit and research to ensure resultsprovide data relating to quality, outcomes and future service needs To represent the PCN in local, regional and national forums.It is anticipated that 30% of the role will involve clinicalcare involving highly complex issues, and 70% pathway strategy and developmentand leadership.
Person Specification Skills Essential Evidence of Continuous Professional Development Demonstrates knowledge and understanding of national policy Audit and research skills Basic IT / keyboard skills Experience of talking to groups including formal presentation skills Excellent standards of written and verbal communication skills including formal reporting and presentation Mentoring and coaching skills Desirable Evidence of working at a strategic level/ project management skills.
Core Competencies Essential To develop and manage the PCN/NT processes providing specialist advice and leadership and facilitating innovation.
Provide highly specialist advice and use clinical expertise and highly developed specialist knowledge to make autonomous decisions regarding the management and care of patients with complex.
Provide and receive highly complex and sensitive information which requires analysis, interpretation, comparison of a range of options and decision making Work using appreciative enquiry, positive learning from incidents and sharing learning across the PCN locality.
Work as a key part of a wider multi-disciplinary team providing expert knowledge and skills Provide expert input and/or lead in investigating and controlling adverse events in collaboration with members of the multi-disciplinary team Anticipate and predict risks/benefits through the application and analysis of data.
Generation of reports and other forms of verbal, written and visual communication relating to clinical, operational, ethical and legal considerations Contribute with others across multi-agency boundaries to develop and implement strategic plans for accessing hard to reach groups Lead professional development and quality improvement planning across the team reflecting the importance of values-based approaches Demonstrate knowledge of the models and principles of health improvement programme planning, implementation, and evaluation.
Recognise ethical issues which may arise in practice and contribute to multi-disciplinary team discussion and decision making while supporting others to contribute Lead service delivery within the context of the current professional and legal frameworks while remaining accountable for own professional practice Understand new and emerging guidance and legislation that govern legal and ethical aspects of services.
Inform and work with the PCN in decision making regarding implementation Use a clinical governance framework to lead, manage and develop the legal and ethical aspects of service development and delivery Exercise expert levels of clinical, operational and strategic decision making.
Contribute to the strategic development of education for students, staff and service users at a local and national level Create opportunities for motivating others to learn and develop their teaching and assessment skills across the PCN/NT.
Communicate research and new developments to support the integration of evidence-based practice within the PCN.
Evaluate the impact of educational/training interventions Appreciative enquiry, refection and learning from incidents shared across the PCN/NT.
Initiate and provide skilled supervision/coaching of others Improving services within own area in response to feedback attained through Public and Patient Involvement structures and from direct patient feedback Present research findings on behalf of the PCN as required.
Act as a role model to develop a positive research culture.
Understand and support use of advanced research methods working closely with PCN Clinical Directors.
Demonstrate confidence in using information technology skills and systems and facilitate development in teams Delivery of local PCN processes that contribute to quality improvement.
Collaborate with appropriate research partners.
Contribute to development and implementation of a local supervision strategy.
Provide leadership to influence strategic direction across professional and organisational teams/pathways/boundaries Support PCN/NT teams in their development by establishing and maintaining networks and sharing information Support PCN Directors to influence the wider strategic direction for workforce planning and development Provide and receive highly complex and sensitive communication where motivational and negotiating skills are required and use advanced communication and interpersonal skills to overcome barriers to acceptance of complex issues Act as a coach and mentor to a wide range of staff across the PCN Locality.
Lead and participate in service development and change management process including planning, implementation, and outcomes evaluation Ensure that staff access clinical supervision and training, receiving appropriate support from their line managers, and working to objectives set via a current appraisal Ensure PCN/NT goals are reflected and delivered in personal and team objectives Recognise own accountability to act where performance and practice of self and others should be improved Recognise early signs of poor performance and take appropriate measures.
Identify unacceptable or unfair treatment of self or colleagues and act to inform senior colleagues Develop clinical leadership behaviours and skills Give and receive feedback in an open, honest and constructive manner Ensure services are safe, caring, effective, responsive and well led.
To provide direction to multi-disciplinary teams in the development and implementation of patient pathways Contribute to business planning, including workforce development and succession planning Provide strong and effective leadership across professional and organisational boundaries with a focus on quality improvement, service integration and service excellence Initiate, influence and lead new PCN/NT developments Network with a wide range of organisations and individuals to shape and respond to policy and strategy at national and local level Lead and implement local, national and professional strategy and policy aligned to the PCN.
Interpret complex health information, statistics and research data Model advanced communication and interpersonal skills Deliver presentations and write reports clearly and articulately Understand principles as outlined through population health data specific to South West PCN localities.
Deliver integrated pathways across the local voluntary sector.
Support the delivery of the PCN/NT operational and workforce model.
Understand capacity and demand management across the PCN/NT in order to meet operational needs.
Have an awareness of PCN resources and how these could be deployed to best deliver quality services to patients, working in collaboration and negotiation with PCN Directors.
Personal duty to maintain equipment and order resources appropriately Operational management of clinical staff aligned to the PCN/NT including all elements of performance management, financial management including budgets, and PCN delivery targets.
This will include appraisal and objective setting, personal development planning, management supervision and workforce administration Participate in business continuity planning as required and as instructed.
Providing a visible, accessible and facilitative presence - which patients, their families, key partners and staff can turn to for assistance, advice and support.
Support the development of the use of telehealth to support clinical pathway development.
Relentlessly pursue continuous improvement this will include actively driving integration with other health and social care professionals to ensure optimal service delivery within the PCN localities.
Project planning and management with CEO and Project Management team.
Stakeholder involvement and management Hold expert levels of knowledge of legislation, professional regulation and codes of practice to develop, lead and establish protocols and procedures at operational and strategic levels Demonstrate knowledge of the models and principles of health improvement programme planning, implementation, and evaluation.
Safeguarding all staff will be required to be trained to level 3.
K2 PCN requires all staff to safeguard children, young people and adults.
All staff are required to access the PCN policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda.
The safeguarding policies to be followed are found at and Have full knowledge of the quality and risk agenda Responsible for ensuring reporting of incidents, undertaking investigations where appropriate and delivering findings and learning to the PCN/NT.
Adhere to all K2 Policies and procedures.
Act as an expert clinical resource and advisor, analysing and interpreting highly complex facts or situations Undertaking and document supervision clinical visits with clinical staff including coaching and mentoring of staff.
Act as a champion and role model for values based care and professionalism Experience Essential Evidence of recent and on-going personal development including leadership development Experience in and evidence of the successful management/leadership of team/s Experience of developing services, change management skills, skills for analysis of service delivery and improvement planning Experience of multi-professional working Experience of identifying and planning clinical education and development Evidence of multi-agency working Evidence of Particular: - Knowledge - Skills - Aptitudes Ability to influence change at all levels within organisations Strong analytical skills to support business planning, performance management and assurance Able to demonstrate knowledge and understanding of Lincolnshire Health and Care Priorities.
Desirable Advanced qualification, specialist knowledge and experience in relevant area or speciality Knowledge and experience of working in Primary Care Experience of developing and implementing policies, procedures and pathways Experience of pathway redesign Financial, budget and resource management experience Experience of service redesign Qualifications Essential Professional Qualification holding current registration nurse or AHP Educated to masters level or evidence of equivalent level of knowledge and experience working at a senior level in a specialist area Leadership qualification or ability to demonstrate successful track record of leading and managing successful high performing teams and services Safeguarding-level 3 or willingness to undertake Teaching qualification or relevant experience Desirable Management qualification or previous relevant experience.
Job Related requirments Essential Ability to travel between sites not serviced by public transport