Head Mechanic

Details of the offer

ABOUT ZOOMO At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs).
Zoomo offers the world's leading platform for commercial use e-bikes.
We operate across the USA, UK, Europe, Canada and Australia.
In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.
Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.
Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.
THE ROLE We're seeking a highly skilled and experienced Lead Mechanic to lead our workshop operations.
As a key player in our team, you will be responsible for ensuring the highest quality repairs, optimising workshop efficiency, and developing a high-performance culture.
Responsibilities: Oversee all repair and maintenance operations within the Hub.
Recruit, lead, coach, and develop a team of mechanics to achieve performance targets and deliver exceptional service.
Implement and maintain efficient workshop processes and procedures.
Ensure adherence to health and safety regulations within the workshop environment.
Diagnose and repair a wide range of electric vehicles, including eBikes, e-mopeds, and cargo bikes.
Manage workshop inventory, ensuring optimal stock levels and cost-effective operations.
Utilise advanced office and fleet management systems to optimise operations and reporting.
Requirements A minimum of 2 years experience in a Workshop Manager or Head Mechanic position within the automotive or bicycle repair industry, with a strong focus on electric vehicles, particularly e-bikes, e-mopeds, and cargo bikes.
High technical knowledge of bicycle and motorbike vehicle components, systems, and repair procedures, preferably with e-bikes, e-mopeds, and cargo bikes.
Proven ability to recruit, manage and develop a team of high-performing mechanics.
Strong customer service orientation with the ability to build and maintain positive relationships with customers.
Experience managing workshop budgets, including parts inventory, roster/labour costs, and equipment maintenance.
Excellent communication and interpersonal presentation.
Proficiency in advanced office software and fleet management systems.
A passion for electric vehicles, especially e-bikes, e-mopeds, and cargo bikes, and a commitment to quality workmanship.
Benefits We offer you the chance to be part of a team at the cutting edge of the world's electrification journey, including: Working with a switched-on team that strives to make the streets greener and serve the delivery rider Base Salary £32,800 Global and country-specific benefits packages Team social club events Free e-bike or moped to commute on Annual learning and development allowance Wellbeing perks Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
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Nominal Salary: To be agreed

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