Position : Front of House and Post Room Assistant Location: No.1 Grosvenor Square,W1K 4BN Reporting to: Head Concierge Core Hours: 9 hours 5 ON 2 OFF ca.
6:00 am to 11:00 pm We are seeking a proactive and organised Front of House and Post Room Assistant to join our dynamic team.
In this role, you will be providing excellent, five-star service to residents, meeting their needs with warmth, care, and professionalism.
You will be the first point of contact for residents and visitors, creating a welcoming and luxurious atmosphere that reflects the standards of our community.
KeyResponsibilities Offer a warm, personal greeting to residents and guests, making them feel welcome and valued.
Organize and take care of mail, packages, and other deliveries, making sure everything is organised, safely stored and promptly communicated to residents.
Coordinate any additional services related to package handling as needed.
Support other departments with light tasks as required.
Carry out errands within the facility and surrounding areas when requested, ensuring all tasks are completed promptly and professionally.
Work closely with the concierge and other resident services teams to maintain a high standard of service across all touchpoints.
Always respect residents privacy and handle any personal information carefully.
Notice any specific needs or preferences so you can tailor your service to each resident.
Share relevant resident insights to improve the overall experience, and step in to support concierge operations and events as needed.
Qualifications Strong English communication, professionalism, and attention to detail.
Minimum one year in luxury hospitality preferred.
Flexibility for varied hours and right to work in the UK.
Additional languages beneficial.
Lodha Developers UK Ltd In 2013 the Lodha Group, Indias largest and most prominent residential developer, announced their plans to expand internationally to London.
Lodha UK is developing three of Londons most exquisite residential projects in central London, including No.
1 Grosvenor Square, Lincoln Square and a new project opposite Holland Park.
Lodha Developers UK have aspirations to build a substantial residential development portfolio in London and are actively exploring potential new projects.
No.
1 Grosvenor Square Situated on Londons grandest square, and just around the corner from Bond Street and Mount Street, No.
1 Grosvenor Square is Lodhas flagship project.
It is a superbly designed private residential development, comprising of 42 apartments, and is home to some of the most successful and interesting people from around the world.
It includes a 25 metre swimming pool, gymnasium, sauna and steam, treatment rooms, games room and private cinema.
Situated on the east side of Grosvenor Square, the building was formerly the Canadian High Commission and prior to that the US Embassy.
Saint Amand No.1 Grosvenor Square is managed on behalf of its residents by Lodhas private management company, Saint Amand.
The highly trained hospitality team has been brought together from the worlds leading hotels, private members clubs and households.
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